41Problem Possible Cause What To DoOven will not start Control panel is asleep • This is normal. Press HOME or thetouchscreen to activate the control panel.A fuse in your home may • Replace fuse or reset circuit breaker.be blown or the circuitbreaker trippedPower surge • Unplug the microwave oven, then plug itback in.Controls are not set properly • Check controls.Plug not fully inserted into • Make sure the 3-prong plug on the oven isfully wall outlet inserted into wall outlet.Door is not closed • Open and close the door securely.START was not pressed • Press START.“CONTROL IS The control has been locked • Press and hold OFF for about 3 seconds toLOCKED” appears unlock the control.on the displayFor a complete list of solutions to common microwaving problems, use theTroubleshooting Tips feature located by pressing the HELP button whileon the microwave Home Screen (see Using the Troubleshooter).If your microwave will not operate, check the Problem Solver below:Problem Solverge.com• Steam or vapor escaping from aroundthe door.• Light reflection around door or outer case.• Dimming oven light and change in theblower sound at power levels otherthan high.• Moisture on the oven door and walls whilecooking. Wipe the moisture off with a papertowel or soft cloth.• Moisture between the oven door panels whencooking certain foods. Moisture shoulddissipate shortly after cooking is finished.• Dull thumping sound while oven is operating.• TV/radio interference might be noticedwhile using the microwave. Similar tothe interference caused by other smallappliances, it does not indicate a problemwith the microwave. Plug the microwave intoa different electrical circuit, move the radioor TV as far away from the microwave aspossible, or check the position and signalof the TV/radio antenna.• The Active Vent door (on some models)will open during operation, and remainopen while the microwave is running,to keep the electronics cool. It is alsonormal to hear a clicking noise as thevent door opens and closes.Things ThatAre NormalWith YourMicrowaveOven