45Before you call for service… GEAppliances.comOperatingInstructions Care and Cleaning InstallationInstructionsTroubleshootingTipsSafety Instructions Consumer SupportTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoTop burners do not light Plug on range is not completely • Make sure electrical plug is plugged into a live, properlyor do not burn evenly inserted in the electrical outlet. grounded outlet.Burner hole or slits on the side • Remove the burners (on models with standard twinof the burner may be clogged. burners) or burner heads and caps (on models withsealed burners) and clean them with a sewing needleor twist-tie. Make sure you do not enlarge the holes.On sealed burner models, check and clean the electrodearea for burned-on food or grease.Improper burner assembly. • Make sure the burner parts are installed correctly.See the Care and cleaning of the range section.Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the personlarge or yellow who installed your range or made the conversion.Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve on sealed burnerbut oven does not may have accidentally been models, remove the warming drawer, storage drawer ormoved during cleaning or kick panel (see the Care and cleaning of the range section)moving. and look for the gas shut-off lever at the back of the range.• To check the oven gas shut-off valve on standard twinburner models, raise the cooktop and look for the gasshut-off lever at the extreme right rear corner. Followthe directions in box A or B that match your regulatortype.Control signals after you forgot to enter a bake • Touch the Bake pad and desired temperatureentering cooking time or temperature or cleaning time. or the Self Clean pad and desired clean time.start time (on some models)Clock and timer Plug on range is not completely • Make sure electrical plug is plugged into a live,do not work inserted in the electrical outlet. properly grounded outlet.(on some models) A fuse in your home may be • Replace the fuse or reset the circuit breaker.blown or the circuit breakertripped.oven controls improperly set. • See the Using the clock and timer section.Lever isshown closed.PULL TO OPEN.Sealed burner modelsLever is shown closed.PULL TO OPEN.Standard twin burner modelsLever is shown closed.PULL TO OPEN.Standard twin burner modelsA B