Troubleshooting and tipsExecuting a resetIf the device no longer responds to your inputs, choose one of the following options:Forced shutdown► Press and hold the ON/OFF button for at least 4 seconds. The device will be shut down. You can then restart it.Resetting the rechargeable battery► Shut down the device.If the device does not respond, you may have to force the shutdown, as described above.► Disconnect the AC adapter from the device.► Press the Volume Up button and the Shortcut button at the same time. The device resets in a similar way to the removal of the rechargeablebattery. You can then restart it.Help if problems occurShould you encounter a problem with your computer that you cannot resolve yourself:► Note the ID number of your device. The ID number is found on the type ratingplate on the back or underside of the casing.► For further clarification of the problem, contact the Fujitsu Service Desk. When you dothis, please have ready the ID number and serial number of your system.Recovering your Factory ImageIn the event you need to restore your original Factory Image, please refer tothe appendix of this Operating Manual.The Tablet PC’s date or time is incorrectSummer timeWinter timeIncorrecttimeTimenotcorrectWrongdate/timeDatenotcorrectCause TroubleshootingTime and date are incorrect. ► With the BIOS-Setup-Utility, you can set thedate and time in the Main menu.Date and time are still set incorrectly afterswitching on the Tablet PC.► Please contact your sales outlet or ourhotline/service desk.Fujitsu 73
