5.17 Maintaining Central Admin Server Settings2845.17.3 Obtaining Technical Support on the Central Admin ServerIf any problems occur when setting up or using the Central Admin Server, technicalsupport information on the Central Admin Server can be collected to help determine thecause of the problem.To obtain technical support information, execute "AmInvestigate.exe" in the commandprompt on the computer installed with the Central Admin Server software.When obtaining technical support, the Central Admin Server is in a temporarilysuspended state. Do not try to obtain technical support unless requested by yourFUJITSU scanner dealer, or a problem occurs.z Command storage locationz Command executable formatThe italic text represents variable character strings.To show the status of the process, specify -v.z Return valuez 0Succeededz Other than 0FailedThe information is output to the specified output folder for each type. If an encryptedpassword is specified, the technical support information is encrypted.Under the [\AmManager\Bin] folder in the installation folder of the Central AdminServer softwareAmInvestigate.exe -d OutputFolder [-p EncryptedPassword] [-v]
