62 Solving ProblemsThe Stylus Photo RX620 makes noise after ink cartridge installation.■ When you install ink cartridges, the Stylus Photo RX620 must charge its inkdelivery system. Wait until it’s finished (the Charging message disappearsfrom the RX620 screen), then turn it off. If it’s turned off early, it may useextra ink the next time you turn it on.■ Make sure the ink cartridges are seated securely and no packing materialremains in the Stylus Photo RX620. Turn off the Stylus Photo RX620, wait amoment, then turn it back on.You cancelled software installation or connected the Stylus Photo RX620before installing the software.Your Epson software may be incorrectly installed. See the on-screen ReferenceGuide for instructions on uninstalling the software. Make sure you carefully followthe steps on your Start Here sheet when you reinstall your software. You need toconnect the Epson Stylus Photo RX620 at the correct time in the installationprocess.You’re having problems installing the software.■ Make sure your computer meets the system requirements listed in the on-screen Reference Guide. Close other programs, including screen savers andvirus protectors, and install again.■ In Windows, make sure that your computer’s Universal Serial Bus (USB)Controller is working properly in Device Manager; see your Windows helpsystem for details.■ If you see an error message or the software doesn’t install correctly onWindows XP or Windows 2000, you may not have software installationprivileges. Log in as necessary. See your Windows documentation or contactyour system administrator for help.■ For Mac OS 9, if the SP RX620 Series icon doesn’t appear in the MacintoshChooser, you may have too many items in the Chooser. Delete any unuseditems.■ If you’re printing over a network, see your on-screen Reference Guide foradditional software installation steps.