Problem SolutionBasic actions Measurement stops whileexercising.When exercising slowly, such as when walking, werecommend turning off the AT Pause function.U “Automatically Start/Stop Measuring (ATPause Function)” on page 58The pulse (heart rate) cannotbe measured.❏ Check if you are wearing the productcorrectly.U “Wearing the device” on page 14❏ The accuracy of the heart rate sensor isaffected by cold body temperature orambient temperature. Protect the device bywearing it under a sleeve in cold or windyconditions. A warning will trigger if the devicetemperature will drop too low.Chronograph actions The device cannot receive aGPS signal.Go to a location outside with no obstructionsoverhead. Signals from the GPS cannot bereceived while indoors. Also, if there are anyobstacles partially blocking the sky, such as tallbuildings and mountain sides, reception may beinterrupted causing a lack of precision in distancemeasurements.Signals from the GPS are hardto receive or are interrupted.Even when a signal is being received, it may beinterrupted depending on the runningenvironment.Wear the device on the outside of your arm.Charging The device does not chargeeven when it is placed in thecradle.Charging stops frequently.Check the connection for the cradle.Clean the contact points on the device and thecradle.U “Looking after your device” on page 114A malfunction may have occurred if you cannotcharge the device even after checking the pointsabove. Stop charging the device immediately, andcontact our service centre.The device and the cradlebecome hot while charging.There may be a malfunction. Stop using the deviceimmediately, and contact our service centre.WaterproofingperformanceCan I use the device whenswimming?This device is water resistant at 5 barometricpressures and can be used when swimming. Donot perform button operations in the water. GPSsignals cannot be received and the pulse (heartrate) cannot be measured under water.Accessories Acquiring optional products. The AC adapter is available as an option. Contactyour local reseller for more information.SF-810 User ManualTroubleshooting119