Solving Problems 85There is no sound, or the sound is not loud enough.■ Press the button on the projector or remote control to increasethe volume.■ Make sure A/V Mute is not enabled. (The A/V Mute button onthe remote control may have been pressed.)■ Make sure the A/V Mute slide is open.■ Try adjusting the Volume setting in the Setting menu (seepage 56).■ If you’re using a DVD player or VCR or other video source, makesure the volume is not turned all the way down or muted. Also,make sure the cables are connected correctly, as described onpage 47.■ Make sure the audio cable is connected securely at both ends. Forcomputer audio, connect the cable to your computer’sheadphone jack or audio out jack.■ Make sure the volume control on your computer is not turned allthe way down or muted. In Windows, you may be able to use thevolume control in your Windows system tray (lower right cornerof the screen). On a Mac, you may be able to adjust the volumefrom your menu bar (top right corner of the screen) or via thevolume control function keys.Solving Problems with the RemoteControlThe projector doesn’t respond to remote control commands.■ The remote control’s batteries may not be installed correctly ormay be low on power. To change the batteries, see page 28.■ Make sure you are within about 20 feet (6 meters) of the projectorand within range of the projector’s front or back sensor(approximately 30° to the left or right and 15° above or below).
