Epson ActionNote 866C Product Support Bulletin

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EPSON P RODUCT SUPPORT BULLETINDate: 7/31/96PSB No.: PSB.1996.07.001Reference: SI 960139Originator: AVAuthorization: KASAffected Product(s): AN 866C, AN 880C, and AN 880CXSubject: Using Windows NT 3.51 on the ActionNote 866C, 880C, and 880CX NotebooksThe purpose of this document is to provide information on configuring the ActionNote 866C, ActionNote880C and ActionNote 880CX computer systems to ensure that Windows NT 3.51 will operate properly.Reason For This Bulletin:An issue was reported that the unit would lock up if the computer’s internal cache was enabled and if theoption “Shutdown and Restart” was selected in Windows NT 3.51.Configuration Changes:1. The notebook should have at least BIOS version 1.01T. To see if this FLASH BIOS is installed on thecomputer, turn the computer on and watch the screen. The following will appear :PhoenixBIOS(TM) A486 Ver 1.03,Copyright (C) 1985-1993 Phoenix Technologies Ltd.All Rights Reserved(C) Copyright 1994 Seiko Epson Corp.V1.01TIf it says Ver 1.00B or 1.00C, the system needs the FLASH BIOS upgrade. The FLASH BIOS can bedownloaded from the Epson Forum on CompuServe or the Epson Download Service. To access theEpson Forum on CompuServe, type in GO EPSON and download the file AN101T.EXE. To accessthe file on the Epson Download Service, dial 800-442-2007. The file is located in thePortable/Notebook Computer Library and the name of the file is AN101T.EXE. If you are unable todownload the file, it is available through the Epson Connection.2. The hard disk settings in the system SETUP will need to be changed. Normally, the Hard Diskselection in the system SETUP is set for AUTO hard drive detection. This setting can cause theissues discussed above for various hard drives. This setting will need to be changed to USERDEFINED and the parameters of the installed hard drive will need to be entered. For example, if theTOSHIBA MK1824FCV hard drive is installed, the hard drive setting must be changed to USERDEFINED and the following parameters need to be entered.Cylinders: 682Heads: 16S e c t o r s : 6 3This will allow the system to utilize the Toshiba MK1824FCV hard drive with Windows NT 3.51.Page 1 of 2

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