Epson ActionNote 4SLC/25 Product Support Bulletin

EPSON AMERICA. INC. EPSONProduct Support BulletinSubject: HP Laserjet Printers Cause The ActionNote 4SLC series and ActionNote500C Units to Lock-up During Power On When Attached.Date: 07/26/95Page(s): 1 of 1PSB No: S-0185Originator: AVField reports indicate that when some HP printers are attached to the parallel port, thecomputer hangs/malfunctions during power on. Investigation has verified these reports.This situation can be quickly diagnosed, and corrected by following the procedurebelow.Description:When the HP Laserjet is powered on and the printer cable is attached to the notebookthe computer may hang or malfunction during power on.Corrective Measure:When the cable is not attached and the printer/computer are powered on to a readystate and then the cable is attached, the units functions normally. The notebooks willalso power on properly if the printer/computer are attached and the notebook ispowered on first.Conclusion:The issue reported was easily duplicated on the AN-500C. However, the AN4SLCvaried depending on which BIOS version was being used. If the older 2.06s BIOSversion was installed, there was no problem. With the 2.07S version of the BIOS,follow the power on procedure listed above.