34 Installation manualTrouble shootingSymptom Observation Cause SolutionEDS controller display is notworking1. No power to unit 1. No power at source 1. Reset the power to the EDScontroller2. No power to PI PCB 2. Tripped or defective circuitbreaker2. Reset or replace circuitbreaker3. Power OK, display is still notworking3. Defective PI PCB, J1/RJ11 ca-ble or EDS controller3. Change the components oneat a timeNo pumps run on prime or onsignal1. Check flush connector 1. No contact closure at flushconnector1. Reconnect flush jumper ortroubleshoot flush system flowswitch if flush system is used2. Check J1/RJ11 cableconnections2. Damaged J1/RJ11 cable 2. Replace J1/RJ11 cable3. Defective PI PCB, J1/RJ11 ca-ble or EDS controller3. Change the components oneat a timeSome pumps do not run on primeor on signal1. Check motor wire connections 1. Loose motor wire connection 1. Reconnect loose motor wireconnection2. Check J1/RJ11 cableconnections2. Damaged J1/RJ11 cable 2. Replace J1/RJ11 cable3. Defective PI PCB, J1/RJ11 ca-ble or EDS controller3. Change the components oneat a timeOne or more pumps do not runon signal but all pumps prime OK1. Confirm pump calibration 1. Pumps not calibrated 1. Calibrate pumps2. Confirm supply signal is reach-ing the controller2. Washer extractor not sendingsignal or RS232/X10 wire loose2. Repair washer extractor, repro-gram washer extractor, reconnectsignal wires3. If pump interlock is on, is thisthe first signal set for this pump?3. Pump interlock only allows dis-penser to recognize first signalfor each pump in a load3. Reset the power to the EDScontroller4. Check data cable connections 4. Damaged data cable 4. Replace data cable5. Defective EDS controller 5. Replace the EDS controller