D-Link DCS-1000 Manual

Also see for Air DCS-1000W: Supplementary guide Installation guide Quick installation guide Brochure Manual

Contents

93Submitting A Claim: The customer shall return the product to the original purchase point based on itsreturn policy. In case the return policy period has expired and the product is within warranty, thecustomer shall submit a claim to D-Link as outlined below:• The customer must submit with the product as part of the claim a written description of theHardware defect or Software nonconformance in sufficient detail to allow D-Link to confirmthe same.• The original product owner must obtain a Return Material Authorization (“RMA”) number fromthe Authorized D-Link Service Office and, if requested, provide written proof of purchase ofthe product (such as a copy of the dated purchase invoice for the product) before thewarranty service is provided.• After an RMA number is issued, the defective product must be packaged securely in theoriginal or other suitable shipping package to ensure that it will not be damaged in transit, andthe RMA number must be prominently marked on the outside of the package. Do not include anymanuals or accessories in the shipping package. D-Link will only replace the defective portionof the Product and will not ship back any accessories.• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become theproperty of D-Link. Products shall be fully insured by the customer and shipped to D-LinkSystems, Inc., 53 Discovery Drive, Irvine, CA 92618. D-Link will not be held responsiblefor any packages that are lost in transit to D-Link. The repaired or replaced packages will beshipped to the customer via UPS Ground or any common carrier selected by D-Link, withshipping charges prepaid. Expedited shipping is available if shipping charges are prepaid bythe customer and upon request.D-Link may reject or return any product that is not packaged and shipped in strict compliance with theforegoing requirements, or for which an RMA number is not visible from the outside of the package. Theproduct owner agrees to pay D-Link’s reasonable handling and return shipping charges for any productthat is not packaged and shipped in accordance with the foregoing requirements, or that is determinedby D-Link not to be defective or non-conforming.What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’sjudgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in thedocumentation for the product, or if the model or serial number has been altered, tampered with, defacedor removed; Initial installation, installation and removal of the product for repair, and shipping costs;Operational adjustments covered in the operating manual for the product, and normal maintenance;Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;Any hardware, software, firmware or other products or services provided by anyone other than D-Link; Products that have been purchased from inventory clearance or liquidation sales or other sales inwhich D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to theproduct. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void thisWarranty.Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THEPRODUCT IS PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING,WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSEAND NON-INFRINGEMENT. IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORYWHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TONINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDEDHEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT ISWITH THE PURCHASER OF THE PRODUCT.