21TROUBLESHOOTINGFind this and all your other product manuals online.Get answers from our team of home experts.Get a personalized maintenance plan for your home.Find information and tools to help with home projects.NEED MORE HELP? managemyhome.com – for free!WARNINGBefore performing any type of maintenance/service, disengage all controls and stop the engine. Waituntil all moving parts have come to a complete stop. Disconnect spark plug wire and ground it against theengine to prevent unintended starting. Always wear safety glasses during operation or while performing anyadjustments or repairs.This section addresses minor service issues. To locate the nearest Sears Service Center or to schedule service, simply contact Searsat 1-800-4-MY-HOME®.pRobLEm CAuSE REmEDySlow cylinder shaft speedwhile extending and retracting.Gear sections damaged.1.Excessive pump inlet vacuum.2.Slow engine speed.3.Damaged relief valve.4.Incorrect oil level.5.Contaminated oil.6.Directional valve leaking internally.7.Internally damaged cylinder.8.Return unit to Sears service center.1.Make certain pump inlet hoses are clear and2.unblocked. Use short, large diameter inlet hoses.Return unit to Sears service center.3.Return unit to Sears service center.4.Check oil level. Refill if necessary.5.Drain oil, clean reservoir, and refill.6.Return unit to Sears service center.7.Return unit to Sears service center.8.Engine runs but wood will notsplit or wood splits too slowlySmall gear section damaged.1.Pump check valve leaking.2.Excessive pump inlet vacuum.3.Incorrect oil level.4.Contaminated oil.5.Directional valve leaking internally.6.Overloaded cylinder.7.Internally damaged cylinder.8.Return unit to Sears service center.1.Return unit to Sears service center.2.Make certain pump inlet hoses are clear and3.unblocked. Use short, large diameter inlet hoses.Check oil level. Refill if necessary.4.Drain oil, clean reservoir, and refill.5.Return unit to Sears service center.6.Do not attempt to split wood against the grain.7.Return unit to Sears service center.8.Engine stalls during splitting Low horsepower/weak engine.1.Overloaded cylinder.2.Return unit to Sears service center.1.Do not attempt to split wood against the grain. If2.engine stalls repeatedly, contact Sears service center.Engine will not turn or stallsunder low load conditionsEngine/pump misalignment.1.Frozen or seized pump.2.Low horsepower/weak engine.3.Hydraulic lines blocked.4.Blocked directional valve.5.Correct alignment as necessary.1.Return unit to Sears service center.2.Return unit to Sears service center.3.Flush and clean hydraulic system.4.Return unit to Sears service center5.Leaking pump shaft seal Broken drive shaft.1.Engine/pump misalignment.2.Gear sections damaged.3.Poorly positioned shaft seal.4.Plugged oil breather.5.Return unit to Sears service center.1.Correct alignment as necessary.2.Return unit to Sears service center.3.Return unit to Sears service center.4.Make certain reservoir is properly vented.5.