Cisco SPA525G Quick Reference Card

Also see for Small Business SPA525G2: Administration guide Configuration guide Configuration guide Administration guide Administration guide

moc.ocsic.www.cnI,smetsySocsiCSmall Business SupportUS: 1-866-606-1866 (Toll Free, 24/7)Global: www.cisco.com/go/sbscCisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco'strademarks can be found at www.cisco.com/go/trademarks . Thirdparty trademarks mentioned are the property of their respectiveowners. The use of the word partner does not imply a partnershiprelationship between Cisco and any other company. (1005R)Copyright © 2011 Cisco Systems, Inc. All rights reserved.Phone Quick Reference Card78-19747-01B0Cisco Small BusinessSPA300 Series and SPA500 SeriesIP Phone with Cisco UnifiedCommunications UC320WThis guide helps you to get started using your IPPhone with the Cisco Unifie d Communications SystemUC320W. For details, see the phone user guide (linksin the Where to Go from Here section of this guide).N OTE Available features depend on the phone modeland the phone setup at your site. Some features maybe unavailable on your phone.• Some functions require pr essing a phone button,such as .• Some functions require pressing keys on thekeypad, such as .• For some functions, you can use the softkeys on thephone screen, such as .• The LED buttons next to the phone screen maybe used as line buttons for a call, or as featurebuttons for special functions (see the UsingFeature Buttons section).Placing a Call1. Lift the handset, press to use the speaker, orpress to use a headset (not included).2. Press a line button (optional). If you do notchoose a line button, the first line button is used.3. Dial an extension number or an external number.#RedialDialing an External Number• Use an outside line (if allowed): Select the linebutton , and enter the phone number, includingany long-distance prefix required by your phoneservice. No access code is needed.• Use a personal extension (if allowed): Enter theaccess code, such as 9. Enter the phone number,including any long-distance prefix required by yourphone service. Check with your phone administratorfor details.Making a Conference Call• Create a conference call: During a call with oneparty, press (SPA301), (SPA501G) , or(other models). Dial the extension orphone number of the thir d party. When the partyanswers, press the button again.• End the conference for everyone: Hang up, orpress .• Exit the conference while the other partiescontinue: Press . Not available onSPA301 or SPA501G.Transferring a Call• SPA301 and SPA501G: Press (SPA301) or(SPA501G). Dial the extension or phonenumber. Anytime after the call starts ringing, pressthe button again.• Other models:– Attended Transfer: Press or. Dial the extension or phone number.After speaking to the other party, pressor again.– Immediate Transfer with softkey: Pressor . Dial the extension orphone number.– One Button Transfer (if available): If your phonehas an Auto-Dial or BLF feature button for a user,you can press this button during a call toimmediately transfer the call to that user. Thetransfer is non-consultative.Holding and Resuming Calls• SPA301: To hold a call, press . To resume aheld call, press twice.• Other models: To hold a call, press or. To resume a held call, press the flashingline button or .FLASHConfEnd CallJoinFLASHTransferXferTransferXferBxfer BlindXferFLASHFLASHHoldResumeHandling Missed CallsIf you miss a call, an alert appears on the phonescreen, along with two soft keys.• Return a missed call: Press (Last CallReturn) or to view information for the mostrecent missed call. To return the call, press.• View a list of missed calls: Press . Youcan use the navigation button to choose a call, andthen press .Note: The Call History is available at any time. Press, and then choose Call History > Missed Calls toview or return missed calls.Using Your Voicemail Box• Set up your voicemail: Press . Enter the defaultpassword, 12345 , followed by . Follow theprompts to change your password and record yourgreetings.• Check messages for your primary personalextension (if enabled): Press . Enter yourpassword, followed by .• Check messages outside the office: Call your ownextension. When the call goes to voicemail, pressfor the menu. Enter your password, followed by.Using a Group Voicemail Box• Use the Messages button: Press . Press forthe menu . Enter the mailbox number, followed by. When prompted, enter the password (default12345 ), followed by .• Use a feature button (if available): Press thefeature button , which displays the letters VMand the name of the group or line. Press . Enterthe password (default 12345 ), followed by . (Ifthe mailbox is not yet set up, follow the prompts.)LCRCall RtnDialMissDial########

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