Corporate HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 408 526-4100Cisco Unified SIP Phone 3951 forCisco Unified CallManager 5.1INCLUDING LICENSE AND WARRANTYPhone Guide

Cisco 3951 Phone Manual

unified callmanager

Cisco Unified SIP Phone 3951 Administration Guide for Cisco Unified CallManager

cisco product security overview

obtaining technical assistance

document conventions

what networking protocols are used

What Features are Supported on the Cisco Unified SIP Phone 3951?

Feature Overview

Configuring Network Parameters Using the Cisco Unified IP Phone

Providing Users with Feature Information

Configuring Cisco Unified IP Phones in Cisco Unified CallManager

Installing Cisco Unified IP Phones

Checklist for Installing the Cisco Unified IP Phone

Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified CallManager

C H A P T E R 2 Preparing to Install the Cisco Unified IP Phone on Your Network

Cisco Unified IP Phone Power Injector

Power Outage

Understanding Phone Configuration Files

SIP Dial Rules

Adding Phones to the Cisco Unified CallManager Database

Adding Phones with Auto-Registration

Adding Phones with Cisco Unified CallManager Administration

Determining the MAC Address for a Cisco Unified IP Phone

Before You Begin

Chapter 3 
 Setting Up the Cisco Unified IP Phone

Safety

Understanding the Cisco Unified IP Phone Components

Network Port

Audio Quality Subjective to User

Installing the Cisco Unified IP Phone

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings

Editing Values

C H A P T E R 4 Configuring Settings on the Cisco Unified IP Phone

Configuration Menus on the Cisco Unified IP Phone

Cisco Unified CallManager Options

SIP Configuration Menu

Additional Configurations for the Cisco SIP Phone 3951

telephony features available for the cisco unified ip phone

Chapter 5 
 Configuring Feature and User

Adding Users to Cisco Unified CallManager

Unified IP Phone

Firmware Versions Screen

Resolving Startup Problems

C H A P T E R 7 Troubleshooting and Maintenance

Unified CallManager

Registering the Phone with Cisco Unified CallManager

Verifying IP Addressing and Routing

Cisco Unified CallManager and TFTP Services Are Not Running

Symptom: Cisco Unified IP Phone Unable to Obtain IP Address

Identifying Intermittent Network Outages

Verifying Voice VLAN Configuration

Eliminating DNS or Other Connectivity Errors

General Troubleshooting Tips for the Cisco Unified IP Phone

Resetting or Restoring the Cisco Unified IP Phone

Cleaning the Cisco Unified IP Phone

Providing Information to Users Via a Website

How Users Get Copies of Cisco Unified IP Phone Manuals

Supporting International Users

Installing the Cisco Unified CallManager Locale Installer

Technical Specifications

Network Port Pinouts

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Cisco 3951 Phone Manual

Product

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