Canon imageCLASS MF5550 Software Manual

Also see for imageCLASS MF5500 Series: Basic guide Basic guide

Contents

Canon imageCLASS MF5550 Software Manual Manual pdf 105 page image

Installing and Uninstalling Problems 5-11Troubleshooting5Installing and Uninstalling ProblemsCannot install the software.Q Have you followed the instructions in the Set-Up Sheet to install the software?A Try reinstalling the software. If an error occurred and installation was notcomplete, restart your computer and try reinstalling the software.Q Are any other applications open?A Quit all of these and try reinstalling the software.Removal of the drivers takes too long (Windows XP).Q Is any application such as a virus checker open when removing the software?A Quit any applications (including virus checkers) before removing the software.The message appears on your computer (Windows 98).Q Is Photoshop installed on your computer?A If the message or appearsduring installation, click [Yes] or [No]. Whichever you click, installation thereafterwill continue trouble-free.Cannot use the software after upgrading to Windows XP.Q Have you upgraded Windows 98/Me/2000 to Windows XP without removing thesoftware?A Remove the software (see "Uninstalling Drivers," on p. 1-24), then reinstall it.(See "Installing Software on Your Computer," on p. 1-4.)In [Device Manager], green mark “?” is displayed (Windows Me).Q Is green mark "?" displayed on [USB Composite Device] in [USB (UniversalSerial Bus) Controller] in [Device Manager] in Windows Me?A As this is not a problem, you can continue to use it as is.