Canon imageCLASS MF5550 Software Manual

Also see for imageCLASS MF5500 Series: Basic guide Basic guide

Contents

Canon imageCLASS MF5550 Software Manual Manual pdf 101 page image

Scanning Problems 5-7Troubleshooting5Scanning ProblemsCannot scan a document.Q Is there anything displayed in the LCD?A If nothing is displayed in the LCD, see Chapter 9, "Troubleshooting," in the BasicGuide.Q Is the Alarm indicator blinking?A If the Alarm indicator is blinking, see Chapter 9, "Troubleshooting," in the BasicGuide.Q Is the document loaded correctly?A Remove the document, stack it if necessary, and load it in the ADF correctly.(See Chapter 3, "Document Handling," in the Basic Guide.)A Make sure the ADF is closed.Q Is your computer working properly?A Restart your computer.Q Is a USB hub or repeater working properly?A When using a USB hub or repeater, try connecting a USB cable directly to thecomputer to check if it works properly. If you can scan the documentsuccessfully after connecting a USB cable directly to the computer, check yourUSB hub or repeater if it is working properly.Q Are you using a USB 2.0-compatible USB hub?A If you are connecting a USB 2.0-equipped computer and the printer using aUSB 2.0-compatible USB hub, you may not be able to scan. In this case,connect a USB cable directly to the computer.If you want to connect the printer and computer via a USB 2.0-compatible hub,follow this procedure below to modify the INI file. It is recommended that beforeopening the file in step 1 below, you make a backup copy of the file in anotherfolder before making any changes to it.1. Open the following file in Notepad or another text editor application.Windows 98/Me:windows\system\CNCMP50.ini