Canon Remote FAX Kit-A1 Service Manual

Contents

Canon Remote FAX Kit-A1 Service Manual Manual pdf 36 page image

44 4-84-8Maintenance > Trobleshooting > Communication Error > Receiving FailureMaintenance > Trobleshooting > Communication Error > Receiving FailureList of Error Codes without MessagesOrigin of publication : User Guide e-ManualFax > Using the Machine to Send/Receive a Fax > Error Messages > List of Error Codeswithout MessagesErrorCodesCause Remedy#001 Different sized originals were scannedwithout setting the Different Size Originalsmode.Set the Different Size Originals mode, and thentry scanning again.Different sized originals were scanned inthe 2-Sided Original without setting theDifferent Size Originals mode.Set the Different Size Originals mode, and thentry scanning again.#003 Communications that take longer than thepreset time (64 minutes) caused the error.Reduce the resolution or divide the documentinto two or more parts, and then try sending thedocument again.When receiving a document, ask the remoteparty to either reduce the resolution at which thedocument is scanned, or divide the documentinto two or more parts before sending it.#005 The recipient did not answer within 35seconds.Confirm that the recipient's machine is able tocommunicate, and then try again.The receiving machine is not a G3 fax. Check the type of machine that the recipienthas.#009 There is no paper. Load paper.The paper drawer is not correctly insertedinto the machine.Insert the paper drawer properly.#011 The document that you are sending is notplaced correctly.Place the document properly into the feeder oron the platen glass, and try sending again.#012 The document could not be sent becausethe receiving fax machine was out ofpaper.Ask the recipient to load paper into their faxmachine.ErrorCodesCause Remedy#018 The recipient's machine did not respondwhen your machine redialed.Confirm that the recipient's machine is able tocommunicate, and then try again.The documents could not be sent becausethe recipient's machine was performinganother task.The settings on your machine do notmatch the settings on the recipient'smachine.Check that the settings on your machine matchthose on the recipient's machine, and that therecipient's machine is able to communicate,and try again.#019 When sending fax from the Remote Faxclient machine, the document cannotbe sent because there was insufficientmemory available in the Remote FaxServer.Wait a few moments, and then try again afterthe other send jobs in the Remote Fax Serverare complete.Delete unnecessary documents and documentswith errors from the Remote Fax Server tomake more memory available.#022 Forwarding could not be performedbecause all of the addresses stored in thespecified group destination have beendeleted, or a Mail Box is specified as thegroup destination.Re-enter the group destination, and try sendingagain.When transmitting to a destination storedin the Address Book, transmission couldnot be performed because the specifieddestination stored in the Address Bookwas deleted while the documents werewaiting to be sent.Re-enter the destination in the Address Book,and try sending again.Transmission via fax driver is not allowed. Allow Fax Driver TX in Send in FunctionSettings (Settings/Registration) is set to 'Off'.Set Allow Fax Driver TX to 'On'.#025 A telephone line not connected to theRemote Fax server machine was specifiedwhen sending fax from the Remote Faxclient machine.First, check the telephone line number for theserver machine. Then, set the correct telephoneline number for the server machine in RemoteFax TX Settings on the client machine.