Canon Remote FAX Kit-A1 Service Manual

Contents

Canon Remote FAX Kit-A1 Service Manual Manual pdf 34 page image

44 4-64-6Maintenance > Trobleshooting > Communication Error > Receiving FailureMaintenance > Trobleshooting > Communication Error > Receiving FailureThe FAX Server (the Main Device) > Error in communication with theother party’s fax (error in fax sending)Example:The Telephone Modular Jack of the FAX Server (the Main Device) is not connected to thetelephone line connector.Main Device: A fax sending error codeSub Device: A fax sending error codeRemote FAX(Sub Device) Job Log (RUI > Status Monitor/Cancel : Send : Job LogJob Number((Return Job Number)) Result Destination CommunicationModeEnd Code22(6) OK MFP_FAX ECM OK20(4) NG MFP_FAX #018Job numbers: the Main Device -> 20 and the Sub Device -> (4)#018 is an error in which the FAX Server (the Main Device) cannot get through to the otherparty’s fax when sending a fax.Receiving FailureThe FAX Server (the Main Device) > Error in communication with theRemote FAX (the Sub Device) (error in I-Fax)Example:After receiving from the other party’s fax, the FAX Server (the Main Device) starts to forwardit via I-Fax, but it cannot be received because the network cable of the Sub Device is notconnected.Main Device: Fax receiving OK -> the job number 5013 in the following listMain Device: I-Fax sending NG -> the job number 25(5013) in the following listSub Device: No job logT-4-3T-4-3FaxServer(Maindevice) Job LogStatus Monitor/Cancel : Receive : Job LogJob Number((Return JobNumber))Result Job Type Destination CommunicationModeEnd Code5013 OK FAX ECM OK5012 OK FAX ECM OKStatus Monitor/Cancel : Send : Job LogJob Number((Return JobNumber))Result Job Type Destination CommunicationModeEnd Code25(5013) NG I -FAX iradvnofax-ifax#75224(5012) OK I -FAX iradvnofax-ifaxOKAn end code #752 of the FAX Server (the Main Device) indicates a network connection error.The return job number shown in the job log of the Main Device is issued by the Main Device,and it has no connection with the job number on the Sub Device side.The other party’s fax > Error in communication with the FAX Server(the Main Device) (error in fax sending)Example:The Main Device started to receive a fax from the other party’s fax, but the connection of thetelephone line was disconnected during the receiving.Main Device: Fax receiving error (Refer to the fax error code.)Sub Device: No job log