Troubleshooting37Printed Ruled Linesare DisplacedPrint head ismisalignedAlign the print head. Refer to “Aligning Print Head-Auto head align” in theDirect Printing Guide.Print Quality not setproperlyBe sure to set the Print Quality setting to High in Windows, or Fine inMacintosh.1. Open the printer properties dialog box.2. On the Main tab, click High for the Print Quality setting.When you cannot choose the High setting or when the print quality doesnot improve, select Custom, click Set and then adjust the Quality bar forhigher print quality.1. Open the Print dialog box.2. Select Quality & Media from the pop-up menu and then click DetailedSetting.3. Drag the Print Quality slide bar to Fine end.Printed Paper Curlsor Ink BlotsPaper being used istoo thinUse High Resolution Paper, Photo Paper Pro or other Canon specialty paper toprint images that have high color saturation.Incorrect paper typeOn the Main tab of the printer driver, ensure that the Media Type selectedmatches the paper loaded.In the Print dialog box of the printer driver, select Quality & Media form thepop-up menu, and then ensure that the Media Type selected matches thepaper loaded.Printed Surface isScratched/Back ofPaper is SmudgedInappropriate papertype is usedCheck to see if the paper you are printing on is too thick or curled.See ““““Print Media to AvoidPrint Media to AvoidPrint Media to AvoidPrint Media to Avoid” on page 4.Note that smudging may occur at the top and bottom edges of the paper whenusing Borderless Printing. Ensure that the paper you are using is compatiblewith Borderless Printing.Paper feed roller isdirtyClean the paper feed roller.Refer to “Back of Paper is Smudged/Paper Does Not Feed Properly/PrintedSurface is Scratched” in “Troubleshooting” of theDirect Printing Guide.Inside of the printer isdirtyIf the inside of the printer is dirty, printed paper may be smudged. Periodicallyclean the inside of the printer.Refer to “Cleaning the Inside of the Printer” in “Routine Maintenance” of theUser’s Guide.Problem Possible Cause Try This