Canon PIXMA MX300 Series Quick Start Manual

Also see for PIXMA MX300: Supplementary guide Brochure & specs Manual Install guide Quick start guide

Contents

Canon PIXMA MX300 Series Quick Start Manual Manual pdf 99 page image

95Troubleshooting Cannot Send a Fax Clearly Repeated Errors Occur When You Send a FaxTelephone Problems Cannot Dial Telephone Disconnects During a CallCause ActionThe document is not loaded correctly,or the Platen Glass or the inner side ofthe Document Cover is dirty.z Remove the document, then reload it on the Platen Glass. See “LoadingOriginal Documents” on page 8.z Clean the Platen Glass or the inner side of the Document Cover, and reloadthe document. See “Cleaning the Platen Glass and Document Cover” onpage 71.The image quality setting or the scancontrast setting is not suitable for thedocument.On the LCD, set an image quality suitable and a scan contrast suitable for thedocument. See “Adjusting the Scan Contrast or the Image Quality (FaxResolution)” on page 41.The document is not loaded with theside to be scanned face down.When loading the document on the Platen Glass, the side to be scanned shouldbe face down.You are scanning thick (max. 0.39inches / 10 mm) or curled documents.Press on the Document Cover with your hand when scanning.Cause ActionThe telephone line condition or theconnection is poor.Reduce the transmission start speed. Refer to “TX START SPEED” in “FAXSETTINGS” of the User’s Guide on-screen manual.If there is a poor line or connection, reducing the transmission start speed maycorrect the error.Cause ActionThe telephone line is not correctlyconnected.Check that the telephone line is connected correctly. Refer to your setup sheet.The telephone line type is not setcorrectly.Check the telephone line type setting and change it as necessary. See “Settingthe Telephone Line Type” on page 30.Cause ActionThe power cord, the telephone line, orthe telephone (or another externaldevice such as an answering machineor a computer modem) is notconnected securely.Check that the power cord, the telephone line, and the telephone (or anotherexternal device such as an answering machine or a computer modem) areconnected securely.