Canon PIXMA MX300 Series Quick Start Manual

Also see for PIXMA MX300: Supplementary guide Brochure & specs Manual Install guide Quick start guide

Contents

Canon PIXMA MX300 Series Quick Start Manual Manual pdf 96 page image

92 TroubleshootingScanning Problems ScanGear Won’t Start Other Scanning TroublesRefer to the Scanning Guide on-screen manual.Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax“No ink”/“Ink cassette error”z The FINE Cartridge has or may have run out of ink.z The FINE Cartridge may not be installed properly or may not be compatiblewith this machine.Check the error message on the LCD and take the appropriate action to resolvethe error.See “An Error Message Is Displayed on the LCD” on page 76.“Hardware Error” FINE Cartridge errors have occurred. Replace the FINE Cartridge. See“Replacing a FINE Cartridge” on page 64.“Printer error” An error requiring servicing may have occurred. (Machine Power lamp flashesgreen and Alarm lamp flashes orange alternately.)Disconnect the USB cable between the machine and the PictBridge compliantdevice, turn off the machine, and unplug the power cord of the machine from thepower supply. After a while, plug the power cord of the machine back in, turn onthe machine, and then reconnect the PictBridge compliant device to themachine.If the same error occurs, contact your Canon service representative.Cause ActionThe scanner driver (ScanGear) is notinstalled.Follow the procedure described in your setup sheet to reinstall the MP Drivers.Cause ActionThe machine is not powered on. z You cannot receive faxes if the power is turned off. Press the ON/OFF buttonto turn the power on.z After a power failure or disconnecting of the power cord, press the ON/OFFbutton to turn the power on.The machine’s memory is full. Either print or delete documents in memory (see “Printing or Deleting aDocument in Memory” on page 52.) to free up memory. Then ask the sender toresend the fax.There was an error during reception. z Check the LCD for an error message. See “An Error Message Is Displayedon the LCD” on page 76.z Print the Activity report and check for an error. See “Printing the ActivityReport Manually” on page 55.The telephone line is not correctlyconnected.Check that the telephone line is connected correctly to the Telephone Line Jackand that the telephone (or another external device such as an answeringmachine or a computer modem) is connected correctly to the External DeviceJack. Refer to your setup sheet.Error MessageOn PictBridgeCompliant DeviceAction