78 Troubleshooting Colors Are Uneven or StreakedThe Print Result Not Satisfactory When CopyingIf these do not resolve the problem, also see “Print Results Not Satisfactory” on page 75.Printing on thick paper. Selecting the Prevent paper abrasion setting will widen the clearance betweenthe Print Head and the loaded paper. If you notice abrasion even with the mediatype set correctly to match the loaded paper, set the machine to prevent paperabrasion by using the Operation Panel on the machine or the printer driver.** Deactivate the Prevent paper abrasion setting once printing is complete. Ifnot, this setting remains enabled for all subsequent print jobs.z Setting with the Operation Panel on the machineFrom the HOME screen, select Settings, Device settings, and Printsettings in this order, and then set Prevent paper abrasion to ON. Fordetails, refer to “Changing the Machine Settings” in the User’s Guide on-screen manualz Setting with the printer driverRefer to “Print Results Not Satisfactory” in the User’s Guide on-screenmanual.Printing graphics with the Intensitysetting in the printer driver set too high.Especially if you are using plain paper to print images with high intensity, thepaper may absorb too much ink and become wavy, causing paper abrasion.When copying, refer to “Changing Intensity Setting” in the User’s Guide on-screen manual and reduce the Intensity setting. Then try printing again.When printing from your computer, refer to “Print Results Not Satisfactory” in theUser’s Guide on-screen manual.Printing beyond the recommendedprinting area.If you are printing beyond the recommended printing area of your printing paper,the lower edge of the paper may become stained with ink.For details on recommended printing area, refer to “Printing Area” in the User’sGuide on-screen manual.Cause ActionPrint Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 andperform any necessary maintenance operations.Print Head is misaligned. See “Automatic Print Head Alignment” on page 58 and perform Automatic PrintHead Alignment. If this does not solve the problem, see “Manual Print HeadAlignment” on page 59 and perform Manual Print Head Alignment.Cause ActionThe original document is not loadedcorrectly.Check that the original is loaded correctly on the Platen Glass.See “Loading Original Documents” on page 6.The original document is not loadedwith the side to be copied faced down.When loading the original on the Platen Glass, the side to be copied should befaced down.The original document is a printoutfrom this machine.Print quality may be reduced if you copy a printout.Instead of copying a printout, print the original directly either from the digitalcamera, memory card, or your computer.The Platen Glass or the inner side ofthe Document Cover is dirty.Clean the Platen Glass and the inner side of the Document Cover.See “Cleaning the Exterior of the Machine” on page 63.Cause Action