71TroubleshootingENGLISH“Communication with the Card Slotfailed” is displayed during setupThis message is displayed if installation of the network drive for the Card Slotfails during setup.(1)RetryClick to retry the network setup of the Card Slot.(2)SkipClick to continue installation without the network setup of the Card Slot.When this message is displayed, wait for a while, then click Retry. If it failsagain, follow the procedure below.z Make sure that the computer is communicating with the network properly,then restart the computer. Then try again.z Disable the Windows Firewall function, or open port 137:139 to allowcommunication with the machine following the procedure below. Forinformation on other security software, refer to its instruction manual orcontact its manufacturer.ImportantIf you disabled the firewall function, disconnect your network from the Internet.To do this, configure your access point or router not to connect to the Internet orWAN.To disable the Windows Firewall:(1) Click Start > Control Panel > Security Center > Windows Firewall.(2) Select Off and click OK.To open port 137:139:(1) Click Start > Control Panel > Security Center > Windows Firewall.(2) Select the Advanced tab and select the target connection, and clickSettings.(3) Select the Services tab, and click Add.(4) On the Service Settings dialog box, input the following information, andclick OK.Description of service: Input the name of this service.Name or IP address: Input the IP address of the machine. For details,see “Printing Out Network Setting Information” on page 75.External Port number for this service: Input “137”.TCP/UDP: Select TCP.Internal Port number for this service: Input the same number asExternal Port number.(5) Repeat step1 to 3. On the Service Settings dialog box, input the sameinformation as you did in step 4 except for selecting UDP in TCP/UDP.(6) Use the same procedure to open the other ports (138TCP, 138UDP,139TCP, and 139UDP).Problem Possible Cause and Measures(1)(2)
