COPYRIGHT © 2001 CANON INC. 2000 2000 2000 2000 NM-PDL REV.0 JULY 2001CHAPTER 5 TROUBLESHOOTING5-164.3 Printing to the iR-M1If the user can print a iR-M1 Test Page, but cannot print a job from a workstation on thenetwork, you may have to make a service call. However, first make sure the network admin-istrator has done the following:• Checked all components of the network including cables, connectors, terminators, net-work adapter boards, and network drivers.• Activated the network and used it to communicate with other printers.• Checked the corrective actions listed in the user documentation shipped with the iR-M1.• Confirmed that the applicable network settings in Setup (such as AppleTalk zone, IPaddress, Subnet mask, and Gateway address) match the settings used in the network.When you make a service call, check the back panel of the iR-M1 to make sure that theappropriate network connections are in place.Intermittent print quality problems are difficult to trace. Before you try to troubleshootprint quality problems, make sure that the copier itself does not need servicing or adjusting.MemoEPS file generation is not completely standardized among applications.Some users may encounter problems while printing certain EPS files.