Chapter 1 Introduction 1-5IntroductionCanon Customer Care CenterCanon Computer Systems, Inc. offers a full range of customer technicalsupport* options including:m 24-hour, 7-day-a-week, toll-free automated support for troubleshootingissues on most current products (1-800-423-2366)m Speak to a technician free of service charge (currently Monday–Friday, 8:00 am–10:00 pm EST, excluding holidays) for productsstill under warranty** (1-757-413-2848)m Speak to a technician for a service charge (currently $24.99 per call)during holidays and days/hours not listed above regarding urgentproduct questions or for products no longer under warranty(1-800-423-2366)Or for a charge of $2.50 per minute, to a maximum of $25.00 percall (1-900-246-1200)m E-mail support via the Canon Computer Systems, Inc. Web site(www.ccsi.canon.com)m 24-hour, toll-free Fax Retrieval System (1-800-526-4345)m To download the latest drivers using your modem, 24-hour BulletinBoard Service (1-757-420-2000)*Support program specifics subject to change without notice.**Refer to individual product information for warranty details.Canon CanadaWithin Canada, 24 hours a day, 7 days a week (1-800-263-1121)In other countries, please contact your Canon dealer.
