Canon 2541C001 Operation Manual

210Video cannot be recorded on a memory card. • Check [Memory Card] > [Memory Card Information] on the Setting Page (P. 198).• Video cannot be recorded if the memory card has insufficient space and [MemoryCard] > [Memory Card Operations] > [Overwrite videos] is set to [Disable] on theSetting Page (P. 197). Set [Overwrite videos] to [Enable] or use the Recorded VideoUtility to delete unnecessary videos.• To record video to a memory card when an event occurs, check the [Video RecordAction] settings under [Memory Card] > [Video Record Settings] on the Setting Page.When [Video Record Action] is set to [Upload], change it to [Record to Memory Card].• When recording-mode stream video that could not be transmitted due to networkerrors or video for which the HTTP/FTP upload failed is not stored on the memory card,check [Operation Settings] under [Memory Card] > [Memory Card Operations] on theSetting Page. When [Operation Settings] is set to [Save Log], change it to [Save Logsand Videos].• To manually save recordings to a memory card, obtain camera control privileges.Files cannot be saved. • Windows prohibits saving to certain folders. Accordingly, an attempt to save a file mayfail. Specify [Documents], [Pictures] and other folders.Problem Countermeasures