Black plate (99,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11Infotainment System 7-99Ordering Map Data UpdatesThe map database in the vehicle isthe most up-to-date informationavailable when the vehicle wasproduced. The map database isupdated periodically, provided thatthe map information has changed.United States and CanadaFor any questions about the systemor the update process, contact theGM Nav Disc Center toll-free phonenumber, 1-877-NAV-DISC(1-877-628-3472) or go to thecenter's website,www.gmnavdisc.com. For anyupdates or replacements, call theGM Nav Disc Center or order thenew database online. Have theVehicle Identification Number (VIN)available when ordering to ensurethe correct and most up-to-date mapdatabase for the vehicle is sent. See“Vehicle Identification Number(VIN)” in the index of the vehicleowner manual for more information.MexicoFor any questions about theoperation of the navigation systemor the update process, contactGeneral Motors of Mexico,Customer Care Center Cadillactoll-free phone number,01-800-466-0805 or write tocac.cadillac@gm.com. Have theVehicle Identification Number (VIN)available when ordering to ensurethe correct and most up-to-dateDVD map disc for the vehicle issent. See “Vehicle IdentificationNumber (VIN)” in the Index of thevehicle owner manual for moreinformation.After receiving the updated mapdatabase, see your dealer forreplacement.Database CoverageExplanationsCoverage area depends upon themap detail available. Some areashave greater map detail than others.The navigation system works onlyas well as the information providedon the stored map data. See MapData Updates on page 7‑98 on howto obtain updated map information.