11Removing and inserting the hook-in racksYou can remove the hook-in racks for easier cleaning.Removing the hook-in racksThe hook-in racks are each fixed to the side panels of thecooking compartment at three points.1. Grip the front of the hook-in rack and pull it to the middle ofthe cooking compartment.The front hook of the hook-in rack will release from the hole.2. Fold out the hook-in rack further and pull it from the rearholes of the side panel.3. Hold the catalytic cooking compartment panel in place.4. Remove the hook-in rack from the cooking compartment.Inserting the hook-in rack1. Hold the catalytic cooking compartment panel in place.2. Insert the hooks of the hook-in rack into the rear holes in theside panel.3. Press the front hook of the hook-in rack into the hole.TroubleshootingMalfunctions often have simple explanations. Please read thefollowing notes before calling the after sales service.: Risk of electric shock!Incorrect repairs are dangerous. Repairs may only be carriedout by one of our trained after-sales engineers.Incorrect repairs may result in significant risk to the user.Replacing the oven light bulbIf the oven light bulb fails, it must be replaced. Replacementheat-resistant bulbs can be obtained from the after-salesservice or from specialist retailers. Please specify the E numberand FD number of your appliance. Do not use any other type ofbulb.: Risk of electric shock!When replacing the cooking compartment bulb, the bulb socketcontacts are live. Before replacing the bulb, unplug theappliance from the mains or switch off the circuit breaker in thefuse box.1. Allow the cooking compartment to cool down.2. Open the appliance door.3. Place a tea towel in the cooking compartment to preventdamage.4. Remove the hook-in racks.5. Remove the glass cover. To do this, open the glass cover atthe front with your hand. Should you experience difficultiesremoving the glass cover, use a spoon to help.6. Remove the oven light bulb.7. Replace the oven light bulb with a bulb of the same type:Voltage: 230 V;Power: 40 W;Fitting: G9;Temperature resistance: 300 °C8. Refit the glass cover for the oven light bulb.9. Refit the hook-in racks.10.Remove the tea towel.11.Switch the circuit breaker back on.12.Check that the oven lighting is working again.D EProblem Possible cause Notes/remedyThe appliancedoes not work.Circuit breakerfaulty.Look in the fuse box andcheck that the circuitbreaker for the cooker is inworking order.Power cut Check whether the kitchenlight works.The oven can-not be switchedoff.The electronicsare faulty.Switch off the circuitbreaker. Contact the after-sales service.A beep soundsevery second.The tempera-ture probe isfaulty.Turn the function selector tothe Off position.If the beeping persists whensetting a new heating func-tion, switch off the appli-ance and contact the after-sales service.A beep soundstwice per sec-ond.The tempera-ture in the oveninterior is toohigh.The clock dis-play flashes.Power cut Reset the clock.The oven doesnot heat up.Circuit breakerfaulty.Check the circuit breakerand replace if necessary.The functionselector has notbeen set.Set the function selector.The door glassis broken.Switch off the appliance.Contact the after-sales ser-vice.Fruit juice oralbumen stainson enamelledsurfaces.Moist cake ormeat juices.Harmless change in theenamel, cannot beremoved.