Troubleshooting en1511.4 Cleaning the front of the applianceATTENTION!Incorrect cleaning may damage the front of the appli-ance.▶ Do not use glass cleaner, metal scrapers or glassscrapers for cleaning.▶ To prevent corrosion on stainless steel fronts, re-move any limescale, grease, starch and albumin(e.g. egg white) stains immediately.▶ On stainless steel surfaces, use special stainlesssteel cleaning products suitable for hot surfaces.1. Read the information on cleaning products.→ Page 142. Clean the front of the appliance using hot soapy wa-ter and a dish cloth.Note: Slight differences in colour on the front of theappliance are caused by the use of different materi-als, such as glass, plastic and metal.3. For stainless steel appliance fronts, apply a thinlayer of the stainless steel cleaning product with asoft cloth.You can obtain the stainless steel cleaning productsfrom the after-sales service or the online shop.4. Dry with a soft cloth.11.5 Cleaning the control panelATTENTION!Incorrect cleaning may damage the control panel.▶ Never wipe the control panel with a wet cloth.1. Read the information on cleaning products.→ Page 142. Clean the control panel using a microfibre cloth or asoft, damp cloth.3. Dry with a soft cloth.11.6 Cleaning the door panelsATTENTION!Incorrect cleaning may damage the door panes.▶ Do not use a glass scraper.1. Read the information on cleaning products.→ Page 142. Clean the door panels with a soft dish cloth andglass cleaner.Note: Shadows on the door panels, which look likestreaks, are caused by reflections made by the in-terior lighting.3. Dry with a soft cloth.11.7 Cleaning the door sealATTENTION!Incorrect cleaning may damage the door seal.▶ Do not use metal scrapers or glass scrapers forcleaning.▶ Do not use abrasive cleaning agents.1. Read the information on cleaning products.→ Page 142. Clean the door seal with hot soapy water and a softdish cloth.3. Dry with a soft cloth.11.8 Cleaning aidThe cleaning aid is a quick alternative for occasionallycleaning the cooking compartment. The cleaning aidsoftens dirt by vaporising the soapy water. The dirt canthen be removed more easily.Setting the cleaning aid1. Add a few drops of washing-up liquid to a cup ofwater.2. Place a spoon in the cup to prevent delayed boiling.3. Place the cup in the centre of the cooking compart-ment.4. Set the microwave output to 600 W.5. Set the cooking time to 5 minutes.6. Start the microwave.7. Once the cooking time has elapsed, leave the doorsclosed for an additional three minutes.8. Wipe out the cooking compartment with a soft cloth.9. Leave the cooking compartment to dry with the dooropen.12 TroubleshootingYou can rectify minor faults on your appliance yourself.Read the troubleshooting information before contactingafter-sales service. This will avoid unnecessary costs.WARNING ‒ Risk of injury!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried outby trained specialist staff.▶ If the appliance is defective, call Customer Service.→ "Customer Service", Page 17WARNING ‒ Risk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried outby trained specialist staff.▶ Only use genuine spare parts when repairing theappliance.▶ If the power cord of this appliance is damaged, itmust be replaced by the manufacturer, the manufac-turer's Customer Service or a similarly qualified per-son in order to prevent any risk.