6CARE AND CLEANING• Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper towels.• Rub stainless steel finishes in the direction of the grain. Wipe area dry to avoid water marks.• After cleaning, place all parts in their proper positions before using.The cleaners recommended below indicate a type and do not constitute an endorsement. Use allproducts according to package directions.Care and Cleaning ChartAnodizedAluminumsurfacesAluminumMesh FiltersPlasticsurfacesPainted surfacesStainlessSteel SurfacesTop cap is not removable. Wash top and underside with hot sudsy water.Rinse and wipe dry or apply Fantastic® or Formula 409® first to a cleansponge or paper towel and wipe clean. DO NOT USE powdered cleansers orsteel wool pads.Clean filters in the dishwasher or by agitating in sudsy water. Ensure thatthere is no soil trapped in the fine mesh. Dry the filters before reinstallingthem.DO NOT REMOVE control knob. Wipe with a moist soapy sponge. Rinseand dry.For general care, wipe the outside of the hood with sudsy water or householdcleaners such as Fantastic or Formula 409, rinse well and dry with a cleansoft cloth to avoid water marks.DO NOT USE powdered cleansers or steel wool pads.Wipe and dry stainless steel in the same direction as the grain. Avoid usingtoo much pressure, which may mar the surface. To remove finger prints andgive added shine, use cleaners such as Stainless Steel Magic. Do not allowany cleaning compounds to remain in contact with stainless steel forextended periods.ABCDECUSTOMER SERVICESBefore Calling for ServiceIf the blower does not operate:• Ensure that the electrical cord is properly connected and the supply circuit is energized.• Check that the intake is fully raised.• Make sure that the blower speed control knob is not in the OFF position.How to Obtain ServiceFor authorized service or parts information, call 1-800-994-2904.We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction, pleaselet us know.Write: Customer Support, BSH Home Appliances, Corp. 1901 Main Street, Suite 600 • Irvine, CA 92614,or call: 1-800-994-2904.Please include the model number, serial number, and date of original purchase/installation.We reserve the right to change specifications or design without notice. Some models are certified for use inCanada. BSH is not responsible for products which are transported from the U.S. for use in Canada. Check withyour local Canadian distributor or dealer.