en Troubleshooting22TroubleshootingTroubleshootingYou can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.WARNINGRisk of electric shock!Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialiststaff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced by themanufacturer, the manufacturer's Customer Service or a similarly qualifiedperson in order to prevent any risk.MalfunctionsErrors Cause TroubleshootingThe appliance is not work-ing.No displays light up.The mains plug has not beeninserted properly.▶ Connect the mains plug.Fuse has been tripped. ▶ Check the fuses.The power has failed. 1. Check whether the power is on.2. Place ice packs (if available) on thetop shelf.The appliance is not cooling,the displays and lightinglight up.Showroom mode is switchedon.▶ Carry out the appliance self-test.→ Page 25a Once the appliance self-test hasended, the appliance switches tonormal operation.The LED lamp is defective. Different causes are pos-sible.▶ Call the after-sales service.→ "Customer Service", Page 25The refrigeration unit isswitching on more fre-quently and for longer.The appliance door wasopened frequently.▶ Do not open appliance door unne-cessarily.The ventilation openings arecovered up.▶ Remove any obstructions from infront of the ventilation openings.The base of the refrigeratorcompartment is wet.The condensation channelor drainage hole areblocked.▶ Clean the condensation channeland the drainage hole. → Page 19