Acura MDX 2016 Owner's Manual

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Contents

Acura MDX 2016 Owner's Manual Manual pdf 78 page image

148 | | 149CLIENT INFORMATIONCLIENT INFORMATIONTABLE OFCONTENTSINDEXVISUAL INDEXVOICE COMMANDINDEXSAFETYINFORMATIONCLIENTINFORMATIONINSTRUMENTPANELSPECIFICATIONSVEHICLECONTROLSMAINTENANCEAUDIO ANDCONNECTIVITYHANDLING THEUNEXPECTEDBLUETOOTH®HANDSFREELINK®DRIVINGACURALINK®NAVIGATIONLearn about information specific to you as an Acura client and how to get help.Frequently Asked Questions/TroubleshootingBelow are some frequently asked questions and troubleshooting items that youmay have about the vehicle.Q: How do I set the vehicle clock?A: For vehicles without navigation, see page 51. For vehicles with navigation, thetime is automatically set using GPS signals.Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?A: The brake pedal must be pressed to start the engine.Q: What is the AUTO setting on my headlight lever?A: When in the AUTo position, the vehicle’s exterior lights will automatically turnon or off depending on the ambient lighting.Q: Why won’t the driver’s door unlock when I grab the door handle, even though thekeyless access remote is within range?A: If you pull the handle too quickly, the system may not have time to confirm thedoor is unlocked. Wait to hear a beep to confirm the door is unlocked. If you arewearing gloves, the system may be slow to respond.Q: After my battery was disconnected or went dead, the audio system is asking for acode. Where do I find this?A: In most cases, you do not need to enter a code. Turn on the vehicle and the audiosystem, and press and hold the power button until the system reactivates.Q: Why can’t I operate Pandora through the audio system?A: Audio may be streaming through Bluetooth® Audio. Make sure Pandora modeis selected and the phone cable is properly connected to the USB adapter. Somephones may prompt you to “Allow” a connection.Q: Is my phone compatible with Bluetooth features?A: visit www.acura.com/handsfreelink (U.S) or www.handsfreelink.ca (Canada) tocheck phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,and SMS text messaging.Q: Every time I press the Talk button, the system gives me voice prompts. Can I turnthese off?*A: Press SeTTINGS. Use the interface dial to select System Settings then voice rec.For the voice Prompt option, select off.CLIENT INFORMATION*if equippedQ: Why can’t I select an item using the interface dial?*A: To prevent driver distraction, certain items are limited are inoperable while thevehicle is moving. Use voice commands or pull over to select the items.Q: Where can I find the vehicle identification number (VIN)?A: Check the label on the driver’s doorjamb.*if equippedContact UsAcura dealer personnel are trained professionals. They should be able to answerall your questions. If you encounter a problem that your dealership does not solveto your satisfaction, please discuss it with the dealership’s service manager orgeneral manager. If you are dissatisfied with the decision made by the dealership’smanagement, contact Acura Client relations/Services.U.S. Owners:American Honda Motor Co., Inc.Acura Client relations1919 Torrance Blvd.Mail Stop 500-2N-7eTorrance, CA 90501-2746Tel: (800) 382-2238In Puerto Rico andthe U.S. Virgin Islands:Bella InternationalP.o. Box 190816San Juan, Pr 00919-0816Tel: (787) 620-7546Canadian Owners:Honda Canada, Inc.Acura Client Services180 Honda Blvd.Markham, oNL6C 0H9Tel: (888)-922-8729Fax: (877)-939-0909e-Mail: acura_cr@ch.honda.comWhen you call or write, please give us the following information:• vehicle Identification Number• Date of purchase• odometer reading of your vehicle• Your name, address, and telephone number• A detailed description of the problem• Name of the dealer who sold the vehicle to you