31Appendix B. TroubleshootingWhen turning on the Ace Plus, make sure no flash drives are plugged into thedevice.Troubleshooting: Power/battery/connections1. If the Ace Plus does not respond to any Button: Make sure the battery is charged. If the battery is empty, connect the poweradaptor to charge the battery. If the battery is fully charged, but the device stopped responding to anyButton, turn the device off, then on again.2. If the adaptor does not power the Ace Plus: Check the connections. Make sure the power adaptor is firmly connected tothe Ace Plus and to the power outlet. If the adaptor still does not power the unit, contact Abisee or your ABiSeedistributor.3. If the battery does not power the Ace Plus: The battery may need to be charged. Connect the power adaptor to chargethe battery.Troubleshooting: Scan and Read Application1. If the text you are reading does not make sense: Do not stress the Scan Button. Press it and wait for the shutter sound. Make sure your reading language is the same as the language of yourdocument. Switch to/from tables reading mode.2. If the text recognition takes unusually long before starting to read yourdocument or it is not accurate: Make sure your reading language is the same as the language of yourdocument. Place a document, leave it still and make sure that there is nothing betweenthe cameras and the document. Press the Scan Button just once and wait for the shutter sound. Do not stress the Daisy keys during the OCR process, wait until OCR isdone before you navigate through the text.