Aastra 5i Series Administrator's Manual

Also see for 51i: Installation guide Release note Brochure Release note User manual

Contents

Aastra 5i Series Administrator's Manual Manual pdf 715 page image

Troubleshooting41-001160-01, Rev 00, Releaes 2.3 9-3TroubleshootingTroubleshootingThis section describes tasks that a system administrator can perform on the IPphones for troubleshooting purposes. Using the Aastra Web UI, a systemadministrator can:• Assign an IP address and IP port in which to save log files• Filter the logs according to severity that get reported to log files• Save the current local configuration file to a specified location• Save the current server configuration file to a specified location• Show task and stack status (including “Free Memory”and “MaximumMemory Block Size”)Aastra Technical Support can then use the information gathered to performtroubleshooting tasks.Log SettingsUsing the configuration files or the Aastra Web UI, you can specify the locationfor which to save files for troubleshooting purposes.In the configuration files, you use the following parameters to configure logsettings:• log server ip - The IP address for which to save log files for troubleshootingpurposes.• log server port - The IP port to use to save log files for troubleshootingpurposes.• log level - The severity level of the logs to be reported to a log file. Log Leveldefault is Error (3). (Changes to this parameter via the Aastra Web UI requirea reboot).