24 Model 57i CT IP Phone User GuideSoftkeys SoftkeysYour 57i CT has 12 multi-functional softkeys:• 6 Top Keys: programmable static softkeys(up to 10 programmable functions)• 6 Bottom Keys: programmable state-based softkeys(up to 20 programmable functions).Note: If 536 or 560 Expansion Module(s) are attached to the phone, click onOperation->Expansion Keys to access and configure up to 36 softkeys on each536EM and up to 60 softkeys on each 560EM. (Phone allows up to 3 expansionmodules totaling up to 108 additional softkeys on the 536EM and up to 180softkeys on the 560EM). These keys allow you to configure BLF, Speeddial,and Shared Call Appearance functions only. For more information aboutexpansion modules, see "Model 536 and 560 Expansion Modules"on page 141.You can program these softkeys for call handling and extensionmanagement of the SIP system. The softkey menus on the IP phone UIchange depending on the phone’s state, displaying relevant softkeys only.Note: The softkey functions outlined in this section represent the default arrange-ment of softkeys on the 57i CT IP phone. Only the bottom softkeys are state-based.The 57i CT default softkeys are shown in the following illustration.Top SoftkeysBottom Softkeys