Exclusions• Damage, calls resulting from trans-port, improper use, neglect, lightbulbs, removable parts of glass, plas-tic.• Costs for calls to put right appliancewhich is improperly installed, calls toappliances outside United Kingdom.• Appliances found to be in use within acommercial environment, plus thosewhich are subject to rental agree-ments.• Products of Electrolux manufacturerthat are not marketed by ElectroluxService and Spare Parts.Please contactyour local Service Force Centre: 08445616 616(Call will be routed to ServiceForce Centre covering your postcodearea). For address of local Service ForceCentre and further information, pleasevisit: www.serviceforce.co.uk Beforecalling out an engineer, please ensureyou have read the details under theheading "What to do if... / Trouble-shooting". When you contact the ServiceForce Centre you will need to give thefollowing details: Your name, addressand postcode, your telephone number,clear concise details of the fault, modeland serial number of the appliance(found on the rating plate), the purchasedate. Please note a valid purchase re-ceipt or guarantee documentation is re-quired for in guarantee service calls.Customer Care.Please contact our Cus-tomer Care Department: Electrolux Ma-jor Appliances, Addington Way, Luton,Bedfordshire, LU4 9QQ or visit our web-site at www.electrolux.co.ukCustom-er CareDepart-ment,Tel: (Calls may be recor-ded for training purpo-ses)Electro-lux08445 613 613AEG-Electro-lux08445 611 611Zanussi-Electro-lux08445 612 612For Customer Service in TheRepublic of Ireland pleasecontact us at the addressbelow:Electrolux Group (Irl) Ltd, Long MileRoad, Dublin 12, Republic of IrelandTel: +353 (0)1 4090751, Email: serv-ice.eid@electrolux.ie14. EUROPEAN GUARANTEEGB This appliance is guaranteed byElectrolux in each of the countries listedat the back of this user manual, for theperiod specified in the appliance guar-antee or otherwise by law. If you movefrom one of these countries to anotherof the countries listed, the applianceguarantee will move with you subject tothe following qualifications:-• The appliance guarantee starts fromthe date you first purchased the appli-ance which will be evidenced by pro-duction of a valid purchase documentissued by the seller of the appliance.• The appliance guarantee is for thesame period and to the same extentfor labour and parts as exists in yournew country of residence for this par-ticular model or range of appliances.• The appliance guarantee is personalto the original purchaser of the appli-ance and cannot be transferred to an-other user.• The appliance is installed and used inaccordance with instructions issued byElectrolux and is only used within thehome, i.e. is not used for commercialpurposes.• The appliance is installed in accord-ance with all relevant regulations inforce within your new country of resi-dence.26 www.aeg.com