6.6 TroubleshootingThe following table lists the symptoms, the possible causes, and the possible corrective actions for common problems.Refer to the other sections of the user manual for detailed explanations on how to implement the corrective actions.If the unit continues to be non-functional, refer the unit for servicing. (Refer to Chapter 13 of this manual for contactinformation.)Symptom Possible Cause Corrective ActionUnit will not turn onBattery pack not inserted Insert battery packBattery pack depleted orneeds servicingReplace battery packor call for serviceUnit needs servicing Call for serviceUnit immediately turns off Battery pack depleted Replace battery packUnit needs servicing Call for serviceASI flashes red and/or unit makes periodic”beep” soundUnit may need servicingGo to AED StatusScreen by pressing theCENTER softkey buttonor call for serviceBattery pack non-functional Replace battery packDefibrillation pads are notpre-connected to unitConnect defibrillationpads to unitDefibrillation padsor battery pack expiredReplace expiredcomponentASI does not flash at all while unit is instandby (powered off)Battery pack not inserted Insert battery packBattery pack is lowor needs servicingReplace battery pack orcall for serviceUnit needs servicing Call for service“Power on test failed, service code ‘xxxx’”prompt Unit needs servicing Record code numberand call for service“Battery test failed, service code ‘xxxx’”prompt Battery pack needs servicing Record code numberand call for service“Service required” prompt Unit needs servicing Call for service“Replace battery now” prompt Battery pack capacity iscritically lowUnit may not deliver ashock, replace batterypack immediately“Battery low” prompt Battery pack capacity isgetting lowReplace battery pack assoon as possibleDisplay screen does not workBattery pack depleted Replace battery packBattery pack not insertedproperlyMake sure battery packis oriented correctly andfully insertedUnit needs servicing Call for service6. Maintenance andTroubleshooting36DAC-A2510EN-BG