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Toshiba Strata CT manuals

Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Before You Begin
  4. Incoming Call Ringing Patterns
  5. Quick Reference
  6. Answering Calls
  7. Emergency Override of Forced Account Code Dialling Requirements
  8. Automatic Callback (ACB)
  9. Attendant Console Calling
  10. Call Forward
  11. Call Forward—External
  12. Call Hold
  13. Call Park Orbits
  14. Call Pickup
  15. Call Transfer with Camp-on
  16. Exchange Line Queuing
  17. Conference and Tandem Calls
  18. Direct Inward System Access (DISA)
  19. Door Phones
  20. Emergency Ringdown/Hotline Service
  21. Set Message Waiting On Other Telephones
  22. Override Calls
  23. Executive Override
  24. Speed Dial
  25. Tone/Voice First Signalling
  26. Voice Mail Identification Code
  27. Call Forward To Toshiba Voice Systems
  28. Voice Mail Message Retrieval
  29. Exchange Line Access Codes
  30. Paging Access Codes
  31. Speed Dial Access Codes
  32. notes to users
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone System
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. ACD Group Supervisor
  4. strata ct acd supervisor november
  5. Buttons
  6. Flexible Buttons
  7. Directory Number [DN] Buttons
  8. Feature Interaction
  9. Agent Telephone Status
  10. Agent Assistance
  11. Logging In/Out
  12. Agent Log In/Out
  13. Agent/Queue Status
  14. queue status
  15. Call Monitoring
  16. End of ACD Shift
  17. Night Transfer
  18. Night Transfer Lock
  19. Reset Queue Alarm
  20. Supervisor Auto Log In
  21. Access Codes
  22. Notes to Users
  23. Index
  24. Table Of Contents
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Electronic Telephone Diagram
  6. feature buttons
  7. LED Indicators
  8. On-hook/Off-hook
  9. before you begin
  10. Automatic Line Selection
  11. Quick Reference
  12. Making an Outside Call to an ISDN Trunk
  13. Answering Calls
  14. Account Code Calls
  15. Alarm Reset
  16. Automatic Busy Redial (ABR)
  17. All Call Voice
  18. Automatic Callback (ACB)
  19. Automatic Hold
  20. Call Forwarding
  21. Call Forward–All Calls
  22. Call Forward–No Answer
  23. Call Forward–Busy/No Answer
  24. Call Forward–Fixed
  25. Call Forward Remote Destination Change
  26. Call Park Orbits
  27. Call Park and
  28. Call Pickup
  29. Group Pickup
  30. Call Transfer with Camp-on
  31. Call Waiting
  32. Conference Calls
  33. Direct Inward System Access (DISA)
  34. Direct Station Selection (DSS)
  35. Do Not Disturb (DND)
  36. Door Phones
  37. Emergency Ringdown/Hotline Service
  38. Handsfree Answerback
  39. ISDN Outgoing Calling
  40. Message Waiting
  41. Microphone Cut-Off
  42. Off-hook Call Announce (OCA)
  43. Tone Signalling
  44. Override Calls
  45. Busy Station Override
  46. Privacy Override
  47. All Call
  48. Release and Answer
  49. Saved Number Redial
  50. Speed Dial
  51. Speed Dial–Advanced Features
  52. Speed Dial Pause
  53. Speed Dial Number Linking
  54. Chain Dialling Speed Dial Numbers
  55. Timed Reminders
  56. Tone/Pulse Dialling
  57. Voice Mail Integration
  58. lcd operation
  59. Busy Lamp Field (BLF) Display
  60. Call Park Orbit List Display
  61. Messages
  62. Message Notification
  63. Group Notification Station Messaging
  64. Silent Messaging (Busy Station)
  65. Memos
  67. Name/Number Display
  68. dss console
  69. Features
  70. Answering an (Exchange Line)
  71. Paging
  72. Exchange Line Access Codes
  73. Feature Access Codes
  74. Speed Dial Access Codes
  75. flexible buttons
  76. notes to users
  77. Table Of Contents
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone System
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone Accessories
Table of contents
  1. Table Of Contents
  2. related documents
  3. ACD Group Agent
  4. Buttons
  5. Flexible Buttons
  6. Feature Interaction
  7. Agent Telephone Status
  8. Logging In/Out
  9. Log Out (Pending)
  10. ACD Call
  11. ACD Call Pickup
  12. ACD Help
  13. End After Call Work
  14. Transferring Calls to an ACD Group
  15. Unavailable
  16. Work Unit
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. System Overview
  10. Processor PCB Subassemblies
  11. Expansion Cabinets
  12. Remote Expansion Cabinet Unit
  13. Strata CT Hardware Compatibility
  14. Functional Block Diagrams
  15. Strata CT Cabinet Slot Configuration
  16. Power Considerations
  17. Reserve Power
  18. Inspection
  19. Site Requirements
  21. Cabinet Installation Considerations
  22. Install Power Supply
  23. Circuit Breaker Reset Procedure
  24. Power Supply (BPSU672F) Removal
  25. Mount Cabinets
  26. Wall Mounting Expansion Cabinets
  27. Earth the System
  28. Install AC Power Components
  29. AC/Reserve Power and Data Cabling Overview
  30. Install Reserve Power
  31. Reserve Battery Cabinet Components/Cables
  32. Reserve Power for Three or More Cabinets (Wall Mount)
  33. Cabinet Floor Mounting
  34. Reserve Power/AC Wiring for Three or More Cabinets (Floor Mount)
  35. PCB Installation Considerations
  36. BCU Processor PCBs
  37. BCU Programming
  39. Remote Cabinet Installation Instructions
  40. Status Indicators
  41. Monitor Port Communication Parameters
  42. PCB Compatibility
  43. PCB Chapter Layout
  44. BVPU – Internet Protocol (IP) Interface Unit (Future Release)
  45. BVPU Programming
  46. PDKU – Digital Telephone Interface Unit
  47. PEKU – Electronic Telephone Interface Unit
  48. External Options
  49. PIOU, PIOUS – Option Interface Units
  50. PIOU, PIOUS Installation
  51. PEPU2 – External Page Interface Unit
  52. PEPU2 Programming
  53. PCOU - Exchange Line Interface Unit
  54. RATU - Attendant Console Interface Unit
  55. PEMU - DC5 Tie Line Unit
  56. RSIU, RSIS, RMDS – RS-232/Modem Interface Unit
  57. RSIS, RMDS Piggy-Back Installation
  58. RSIU, RSIS, RMDS Programming
  59. PSTU & RSTU – Standard Telephone Interface Unit
  60. RSTU2/RSTU3 Installation
  61. PSTU/RSTU Programming
  62. Station Wiring Diagrams
  63. Electronic Station Wiring Diagrams
  64. Attendant Console Wiring Diagrams
  65. Analogue Devices Wiring
  66. Power Failure Cut Through (DPFT) Wiring Pin-outs
  67. Exchange Line Wiring Diagrams
  68. Option Interface PCB Wiring Diagrams
  69. Types of Telephones
  70. Electronic Telephones
  71. Standard Telephones
  72. Telephone Speaker Off-hook Call Announce Upgrade (DVSU)
  73. Telephone Wall Mounting
  74. Telephone Upgrades
  75. Digital Telephone Upgrades
  76. DKT2001 Digital Single Line Telephone
  77. Installation
  78. Loud Ringing Bell/Headset Upgrade (HHEU)
  79. Carbon Headset/Handset Straps
  80. Microphone/Speaker Sensitivity Adjustment (Speakerphones Only)
  81. External Power Straps
  83. Microphone/Speaker Threshold (Speakerphones only)
  84. DDSS Programming
  85. Door Phone (MDFB)
  86. DDCB/HDCB Wall Mounting
  87. MDFB Wall Mounting
  88. Digital Add-on Module Installation
  89. ADM Programming
  90. Windows Operator's Console (WOC) Programming
  91. Windows Operator's Console (WOC) Software Installation
  92. Power Failure Options
  93. Power Failure Emergency Transfer (DPFT) Installation
  94. Music-on-Hold (MOH)/ Background Music (BGM) Options
  95. BGM Options
  96. Alternate BGM Source Installation
  97. External BGM Installation
  98. External Speaker Unit (HESB) Options
  99. Amplified Speaker Option
  100. Talkback Amplified Speaker Option
  101. T001B Relay Unit Options
  102. T001B Installation
  103. External Page Options
  104. night ringing over selected page zones
  105. SMDR Printout Examples
  106. SMDR Programming
  107. System Database Printout Using SMDR Port
  108. Voice Mail Options
  109. Customer-supplied Voice Mail Messaging Systems
  110. Voice Mail Program Checklist
  111. Voice Mail System Installation
  112. Auto Attendant
  113. Non-built-in Auto Attendant
  114. Multiple PIOU, PIOUS, Installation
  116. Wiring
  117. ACD Installation Guidelines
  118. Connect COM Port Wires
  119. Connect Music Sources
  120. ACD Line Operation/Programming Considerations
  121. Transfer From Built-in Auto Attendant (AA) to ACD Group
  122. ACD Group Status
  123. Agent Ring No Answer Call Treatment
  124. ACD SMDR Printout Examples
  125. Insight DK
  126. Fault Classification
  127. Parts Return
  128. Processor PCB Fault Isolation
  129. Station Cable Continuity Check
  130. Ohmmeter Test
  131. Cable Installation Test
  132. Fault Isolation Flowcharts
  133. fault finding
  134. Installing Computer Telephony Integration
  135. Requirements
  136. Install TSPI and/or StrataLink Packages
  137. TSPI Description
  138. Levels of Service
  139. The DKT TSPI Call State Flow
  140. Start-up and Shutdown of TAPI
  141. Receiving Information
  142. Basic Call Control
  143. Holding Calls
  144. Conferencing
  145. Call Parking
  146. Extended Services
  147. Using StrataLink for CTI Connections
  148. StrataLink Functions
  149. long distance calls
  150. TeleMagic Link
  151. Debugging
  152. Using Goldmine '95 with StrataLink
  153. Goldmine '95 Installation Guidelines
  154. Beneficial Options Available in Goldmine 95
  155. Using ACT! 3.0 with StrataLink
  156. Installing ACT! 3.0
  157. Using StrataLink with Access '97
  158. Handling Outgoing Calls
  159. Using StratLink with Outlook 97/98/2000
  160. handling incoming calls
  161. PRI Overview
  162. System Capacity of ISDN Circuits
  163. RPTU Interface Unit
  164. Strata CT Slot Assignments
  165. Cabling
  166. RBSU/RBSS Interface Units
  167. Overview
  168. Capacity and Cabinet Slot Information
  169. RBSU/RBSS Installation
  170. Install the RBSS
  171. Modular Jack Pin Configurations
  172. Connecting RBSU to Network Side (TE-Mode)
  173. Connecting RBSU/RBSS Station Devices (NT-Mode)
  174. Timing and Synchronisation
  175. RPTU Performance Monitoring
  176. PRI/BRI Call Monitoring
  177. isdn interfaces
  178. ISDN Disconnect Cause Code
  179. Q931 ETSI (BTNR 191) Clearing Cause Codes
  180. Safety Approval
  181. EMC Compliance
  182. Network Planning Information
Strata CT first page preview

Strata CT

Brand: Toshiba | Category: Telephone System
Table of contents
  1. Table Of Contents
  2. Table Of Contents
  3. C Auto Attendant
  4. System Auto Attendant Dialling Plan
  5. Auto Attendant Announcement Recording Recommendations
  6. Direct Inward System Access (DISA) Security Code
  7. Night Transfer
  8. Night Transfer Lock Mode
  9. Setting Date/Time/Day
  10. Soft Keys
  11. Automatic Relocation
  12. Relocation by Special Dial
  13. System Messages, Names and Memos
  14. User LCD Name/Number Display
  15. System Speed Dial Numbers
  16. Speed Dial—Advanced Features
  17. Speed Dial Pause and Flash/Recall Storage
  18. Speed Dial Number Linking
  19. Speed Dial Memo
  20. Toll Restriction Override/Travelling Class Codes
  21. Verified Account Codes
  22. Exchange Line Access Codes
  23. Paging Group Codes
  24. Speed Dial Access Codes
  25. User Name/Number Directory
  26. Speed Dial Memo Directory
  27. Telephone Location Record
  28. Notes to Users
  29. Index
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