19SOMETHING NOT WORKINGIf the appliance is not working correctly, please carry out the following checks, before contacting thenearest Electolux Service.IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused byincorrect use or installation, a charge will be made even if the appliance is under guarantee.Symptoms SolutionsThe flow of gas seems abnormal Check that:• The flame spreader holes are not obstructed• The pressure regulator is working• The bottle valve is completely openNo burner ignition Check that:• Gas supply is completely open• The position of gas pipe is correct• The burner is not wet• The burner cap and ring burner have beenreplaced correctly after cleaningThe gas ring burns unevenly Check that:• The main jet is not blocked and the ring burneris clean of food particles• The burner cap and ring burner have beenreplaced correctly after cleaningThe oven does not come on Check:- check if a cooking function/temperature hasbeen selected correctly- the socket switch or the switch from the mainssupply to the cooker are ON.It takes too long to finish the dishes, or theyare cooked too fastCheck:- the temperature may need adjustingThe oven lamp does not work - The lamp has burnt out. To replace it follow theinstructions given in the relevant paragraph.If after these checks, the appliance still does not work, contact the nearest Electolux Service. They willneed the following information:1. Your name, address and post code.2. Your telephone number3. Clear and concise details of the fault4. The model and the serial number (see rating label)5. Date of purchase