12Guarantee ConditionsStandard guarantee conditionsWe, Zanussi Electrolux, undertake that if, within 12months of the date of the purchase, this ZANUSSIELECTROLUX appliance or any part thereof isproved to be defective by reason only of faultyworkmanship or materials, we will, at our optionrepair or replace the same FREE OF ANY CHARGEfor labour, materials or carriage on condition that:● The appliance has been correctly installed andused only on the electricity supply stated on therating plate.● The appliance has been used for normal domesticpurposes only, and in accordance with themanufacturer’s instructions.● The appliance has not been serviced, maintained,repaired, taken apart or tampered with, by anyperson not authorised by us.● All service work under this guarantee must beundertaken by a Service Force Centre.● Any appliance or defective part replaced shallbecome the Company’s property.● This guarantee is in addition to your statutory andother legal rights.Home visits are made between 8.30am and 5.30pmMonday to Friday. Visits may be available outsidethese hours in which case a premium will becharged.ExclusionsThis guarantee does not cover:● Damage or calls resulting from transportation,improper use or neglect, the replacement of anylight bulbs or removable parts of glass or plastic.● Costs incurred for calls to put right an appliancewhich is improperly installed or calls toappliances outside the United Kingdom.● Appliances found to be in use within acommercial environment, plus those which aresubject to rental agreements.● Products of Zanussi Electrolux manufacturewhich are NOT marketed by Zanussi Electrolux.European guaranteeIf you should move to another country within Europethen your guarantee moves with you to your newhome subject to the following qualifications:● The guarantee starts from the date you firstpurchased your product.● The guarantee is for the same period and to thesame extent for labour and parts as exists in thenew country of use for this brand or range ofproducts.● The guarantee relates to you and cannot betransferred to another user.● Your new home is within the EuropeanCommunity (EC) or European Free Trade Area.● The product is installed and used in accordancewith our instructions and is only useddomestically, i.e. a normal household.● The product is installed taking into accountregulations in your new country.Before you move please contact your nearestCustomer Care Centre, listed below, to give themdetails of your new home. They will then ensure thatthe local Service Organisation is aware of your moveand able to look after you and your appliances.France Senlis +33 (0) 344 62 29 29Germany Nurnberg +49 (0) 800 234 7378Italy Pordenone +39 0434 39 4700Sweden Stockholm +46 (0) 8 672 53 90UK Slough +44 (0) 1753 219897Ireland Dublin +353 (0)1 4090751Customer Care DepartmentFor general enquiries concerning your ZanussiElectrolux appliance or for further information onZanussi Electrolux products, please contact ourCustomer Care Department by letter or telephone atthe address below or visit our website atwww.zanussi.co.ukCustomer Care DepartmentZanussi Electrolux55-77 High StreetSloughBerkshireSL1 1DZTel 08705 727727** calls to this number may be recorded for trainingpurposes.