Network ScanningXerox WorkCentre 4260 Series System Administration Guide 173I cannot scan to an FTP site. If you are using FTP to file scanned images, follow these instructionsto check that the service is configured correctly:1. Open a command prompt window from your Workstation:a) Click on [Start].b) Click on [Run].c) Enter cmd.d) Click on the [OK] button.2. In the [Command Prompt] window, enter ftp then enter aspace, then enter the IP Address of your FTP Server. Forexample: C:\>ftp 192.221.13.4 (where the IP Address of yourFTP server is 192.221.13.4).3. Press [Enter] on your keyboard.4. At the 'User' prompt enter the username for the account youcreated for the machine scanner. For example: User<192.221.13.4:>: xerox (where the Username is xerox).5. At the 'Password' prompt enter the password for the accountyou created for the machine scanner. For example: Password:machine (where the password for the account is 'machine').6. A response of 'User Username logged in' will appear if the FTPserver is correctly configured. If you cannot log in, open yourFTP server settings and check that the Read and Write boxesare enabled, if applicable. If you have a 'Read Only' box -ensure that this is not enabled.7. Check the User account and password are correctly configured.8. Check the User account has the appropriate rights to accessthe directory where scans are filed.If you are able to log in to the FTP server, try creating a directory in thescan directory to check write access. To do this:1. Within the Command Prompt screen, log in to your FTP serverusing the steps above.2. Type mkdir xerox to create a directory called xerox.3. A response of 'MKD Command Successful' will appear if thedirectory has been created. If 'Permission denied' appears,ensure that the User account has full read and write accessrights to the scanning directory (repository).4. Type rm xerox to delete the directory called xerox.5. Type quit to end the FTP session.6. Type exit to close the command prompt window.Problem Action
