Xerox Phaser 3330 Service Manual

Also see for Phaser 3330: Quick use guide System administrator guide User guide Quick start guide

Contents

Xerox Phaser 3330 Service Manual Manual pdf 62 page image

TroubleshootingXerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345Service Manual2-3Initial ActionsSome problems are easy to resolve. Use the steps below in an attempt to quickly isolate the problem.1. Turn Off the printer, wait 10 seconds, then turn On the printer. This often solves problems relatedto power transients, ESD, and software errors.2. If a message appears on the Control Panel, see “Phaser 3330 Service Mode” on page 2-6 or“WorkCentre 3335/3345 Service Mode” on page 2-10 or specific procedures related to errormessages.3. Check the power cord. Is the power cord plugged into the printer and a properly groundedelectrical outlet? Is the power cord damaged?4. Check the electrical outlet is capable of supplying the full power required by the printer. Refer toElectrical for additional information. Is the outlet turned off by a switch or breaker?5. Does other electrical equipment plugged into the outlet operate?