Xerox DocuColor DocuColor 4 Supplementary Manual

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Xerox DocuColor DocuColor 4 Supplementary Manual Manual pdf 1 page image

Expectation Setting Document forDocuColor 4 CPTerms and product names used in this document may be trademarks or registered page 1Trademarks of their respective companies and are hereby acknowledged. Vers. 2.4 dated: 9/29/99 AML, RDThe Xerox DocuColor 4 CPThe Xerox DocuColor 4 CP is a network-ready color laser copier/printer, providing benchmarkimage quality. The following information will describe the printing system and specifications forthe print engine as well as the embedded Electronics for Imaging (EFI) controller.InstallationPhysical delivery and setup of the DocuColor 4 CP will be performed by a Xerox authorizedDelivery/Removal carrier. The carrier will install and perform a test of the DocuColor 4 CP. Thecarrier will review the “Getting to Know your Product” package with the customer; and providesoftware/documentation to the customer. The DocuColor 4 CP was designed for easyinstallation, so customers can do it themselves.The customer is responsible for:• Installing the DocuColor 4 CP on their network• loading client software (print drivers and utilities)Customer TrainingThere is no formal customer training for the DocuColor 4 CP. Copy and print functionality areintuitive and easy to use. A comprehensive set of documentation is included with theDocuColor 4 CP. They provide an overview of the product and answer specific customerquestions.Customer SupportThe Xerox Customer Support Centers are available to provide general information, answerquestions and take service calls. You can reach the Customer Support Center at the followingtoll-free phone numbers:United States 1-800-821-2797Canada 1-800-939-3769To order Customer Replaceable Units, Dry Ink, paper and other thruput materials:United States 1-800-822-2200Canada 1-800-668-0199Print Volume RangeThe DocuColor 4 was designed to provide benchmark image quality and performance for itsproduct class. This product is designed for operation in the range of 3,000 to 5,000 prints permonth. We expect 50-75% of this volume to be color prints.The number of prints between service calls on a digital color printer is highly dependent oncustomer expectations of quality and the use of applications and thru-put materials. At anaverage usage of 3,000 prints per month, it is expected that service will be required about onceevery 20,000 - 25,000 prints.