Xerox 5700 Series Evaluator Manual

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Contents

Xerox 5700 Series Evaluator Manual Manual pdf 23 page image

Xerox® WorkCentre 5700 Series Evaluator Guide 23Unrivaled service and supportBehind every Xerox ® product is a large networkof customer support that’s unrivaled in theindustry and available when you need it. Xerox ®service professionals use leading-edge technolo-gies to keep you up and running. They’re evenlinked to the engineers who designed your prod-uct, so you can be confident when you chooseXerox ® . And genuine Xerox ® supplies are alwaysreadily available.Total satisfaction guaranteedThe exclusive Xerox ® Total SatisfactionGuarantee, recognized as unique in theindustry, covers every WorkCentre device thathas been continuously maintained by Xerox ® orits authorized representatives under a Xerox ®express warranty or Xerox ® Maintenance agree-ment. You decide when you’re satisfied.Xerox® Office Services SupportAsset management services• Asset Optimization and Tracking — Processand tools to optimize an enterprise’s officeoutput infrastructure and reduce hard costs• Break-Fix Management — Single point ofownership and management for break-fixservice of all brands of office output devices,regardless of manufacturer• Supplies Management — Process and tools toprocure, monitor and replenish all document-related supplies proactivelyImaging and output management services• Output Management — Single point ofmanagement of office output from all outputdevices, regardless of manufacturer• Image Capture and Workflow — Cost-efficientsolutions for capturing, managing, retriev-ing and distributing information into digitalrepositoriesSupport services• Technology Procurement and Deployment —A creative and flexible end-to-end print/com-puter product acquisition solution that uses asingle-point-of-contact model while loweringthe total cost of acquisition• Help Desk Services — A broad range of enter-prise services, managed through a centralizedsingle point of contact and delivered througheither an on-site or off-site model• End User Services — Microsoft softwareimplementation, IT project consulting, andcustomer educationAccess managed services• Student and Library Patron Access —Custom designed and implementedcustomer-managed solutionsAdditional Information SourcesWorkCentre 5700 Series front panel:• The front panel offers tools and informationpages to help with machine setup, featureselections, operational problems, media feedand supply issues.Customer Documentation:• Installation Guide• Quick Use Guide• Software and Documentation CD-ROM• Warranty BookletOn the Web:Visit www.xerox.com/office for:• Product, supplies, and support information• Downloading drivers• Finding your local reseller• Online documentationVisit www.xerox.com/office/support for:Support and service information, including thesame troubleshooting Knowledge Base used byXerox ® Customer Support staff to provide thelatest technical information on:• Application issues• Errors• Print-quality issues• TroubleshootingSection 3: Configurations Summary, Specifications,Supplies and Support ResourcesSupport Resources

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