Whirlpool 1CLSQ9549PG1 User Instructions

5TROUBLESHOOTINGFirst try the solutions suggested here and possibly avoid the cost of a service call...Washer and ComponentsNoisy Is the load balanced and the washer level? The wash loadshould be balanced and not overloaded. The washer must belevel. The front feet should be properly installed and the nutstightened. Reset the rear leveling legs (if needed). See theInstallation Instructions. Did you completely remove the yellow shipping strap withcotter pins? See the Installation Instructions. Are the gears engaging after the drain and before spin, oris the upper part of agitator clicking during wash? Theseare normal washer noises.Leaking Check the following:Are the fill hoses tight?Are the fill hose washers properly seated?Is the drain hose clamp properly installed? See the InstallationInstructions. Is the sink or drain clogged? Sink and standpipe must beable to handle 17 gal. (64 L) of water per minute. Is water deflecting off the tub ring or the load? Center thetub before starting the washer. The wash load should bebalanced and not overloaded. The fill or spray rinses candeflect off the load. The washer must be level. The front feetshould be properly installed and the nuts tightened. Reset therear leveling legs (if needed). See the Installation Instructions. Check household plumbing for leaks.Basket crooked Was the washer basket pulled forward during loading?Push the basket to the center before starting wash. Is the load balanced and the washer level? The wash loadshould be balanced and not overloaded. The washer must belevel. The front feet should be properly installed and the nutstightened. Reset the rear leveling legs (if needed). See theInstallation Instructions. The washer basket moves while washing. This is normal.Agitator operation The top of the agitator is loose, or moves in only onedirection. This is normal.Dispensers clogged or bleach leaking Did you follow the manufacturer’s directions when addingdetergent and fabric softener to the dispensers (on somemodels)? Measure detergent and fabric softener. Carefullypour into the dispensers. Wipe up all spills. Dilute fabricsoftener in the fabric softener dispenser. Did you put powdered or color-safe bleach in the liquidchlorine bleach dispenser (on some models)? Addpowdered or liquid color-safe bleach directly to the basket. Donot use the chlorine bleach dispenser for color-safe bleach.Washer OperationWasher stops, won’t fill, rinse or agitate Check the following:Is the power cord plugged into a grounded 3 prong outlet?Is the indicator on the Cycle Control knob properly lined upwith a cycle? Turn the Cycle Control knob to the right slightlyand pull to start.Are the water inlet valve screens clogged?Are both the hot and cold water faucets turned on?Is the water inlet hose kinked? Does the water level seem too low, or does the washerappear to not fill completely? The top of the agitator is muchhigher than the highest water level. This is normal andnecessary for clothes to move freely. Has a fuse blown or is the circuit breaker open? If problemcontinues, call an electrician. Are you using an extension cord? Do not use an extensioncord. Is the washer in a normal pause in the cycle? The washerpauses for about 2 minutes during certain cycles. Allow thecycle to continue. Some cycles feature periods of agitationand soak. Is the washer overloaded? Wash smaller loads. Is the lid open? The lid must be closed during operation.Washer will not agitate or spin with the lid open.Washer won’t drain or spin Is the drain hose clogged, or the end of the drain hosemore than 96 in. (244 cm) above the floor? See theInstallation Instructions for proper installation of drain hose. Is the lid open? The lid must be closed during operation.Washer will not agitate or spin with the lid open. Is there excessive sudsing? Always measure detergent.Follow manufacturer’s directions. If you have very soft water,you might need to use less detergent.Washer continues to fill or drain, cycle seems stuck Is the top of drain hose lower than the water level inwasher? The top of the hose must be higher than the waterlevel in the washer for proper operation. See the InstallationInstructions. Does the drain hose fit too tightly in the standpipe, or is ittaped to the standpipe? The drain hose should be loose yetfit securely. Do not seal the drain hose with tape. The hoseneeds an air gap. See the Installation Instructions.