21Fault FindingThis section provides an easy reference guide to more common problems that may occur during operationof your equipment. The fault finding guide in this section is intended to help you correct, or at leastaccurately diagnose problems with your equipment.Although this section covers the most common problems reported, you may encounter a problem notcovered in this section. In such instances, please contact your local authorised service agent who willmake every effort to help you identify and resolve the problem. Please note that the service agent willrequire the following information:- Model Code and Serial Number of appliance. (both can be found on Rating Plate locatedon appliance.Fault Possible Cause RemedyPilot will not light. No gas supply.Blocked pilot injector.Ensure gas isolation valve is turnedon, and bottles are not empty.Call service provider.Pilot goes out when gas controlknob released. (Open Burner(PF) options only).Releasing knob before thermo-couple has heated.Pilot flame too small.- Gas pressure too low.- Partially blocked pilot injector.Thermocouple connection to gascontrol is loose or faulty.Thermocouple faulty.Electromagnet in rear of gas con-trol unit is faulty.Hold knob in for at least 20seconds following ignition of pilot.Clean or replace pilot injector.Tighten thermocoupleconnection.Check thermo couple is producingbetween 20-30mV.Inspect and replace if not in goodworking order.Call service provider.Main burner will not light. Incorrect supply pressure.Faulty gas control.Call service provider.Call service provider.NOTE: Components having adjustments protected (e.g. paint sealed) by manufacturer, are only tobe adjusted by an authorised service agent. They are not to be adjusted by anunauthorised service person.For Refrigeration Cabinet Fault Finding refer to Refrigeration Cabinet Installation and OperationManual supplied with appliance.