I NTRODUCTION : C USTOMER S ERVICE02.96 83.000 1 0 17 No vemb er 2010 3Customer ServiceOur GoalAt Vari-Lite, we are committed to providing you the highest quality in customer service. Ourcomprehensive resources are available to help your business succeed and ensure you get the fullbenefit of being a Vari-Lite customer. Whether your needs are telephone troubleshooting assistance,product training or technical service, our full-time staff of experienced professionals are on-hand toprovide support.How to Reach UsFor assistance in your area, call the dealer from which your product was purchased. or Contact anAuthorized Service Center or Contact the Vari-Lite Customer Service Department, 7am - 6pm CSTMonday through Friday, at the following:phone: 1-877-VARI-LITE (1-877-827-4548) or +1-214-647-7880e-mail: entertainment.service@philips.comAdditional ResourcesFor additional resources and documentation, please visit our website at www.vari-lite.com and followthe Support link.www.carlosmendoza.com.mx