Valcom V-2992 Installation Manual

Also see for V-2992: Datasheet

Valcom V-2992 Installation Manual Manual pdf 2 page image

2 947612TECHNICAL ASSISTANCEWhen trouble is reported, verify the unit isproperly connected and there are no brokenconnections leading to this unit.If trouble still exists, using two clip leads, shorttip into tip out and into ring out and test page. Ifthe page works, replace the V-2992. If thesystem still does not work continuetroubleshooting. If a spare is available substitutethe spare unit for the suspected unit.If the trouble has not been located, refer toTable 1. Identify the symptoms and perform theactions indicated.Assistance in troubleshooting is available from thefactory. When calling, you should have a VOMavailable and be calling from the job site. Call (540)563-2000 for Technical Support or visit our websiteat http://www.valcom.com.Valcom equipment is not field repairable. Valcom,Inc. maintains service facilities in Roanoke, VA.Should repairs be necessary, attach a tag to the unitclearly stating your company name, address, phonenumber, contact person and the nature of theproblem. Send the unit to:Valcom, Inc.Repair and Return Dept.5614 Hollins RoadRoanoke, VA 24019-5056TROUBLESHOOTING CHARTPROBLEMS POSSIBLE CAUSES VERIFICATIONS POSSIBLE SOLUTIONSNo audio output to addedspeakerOpen input pathOpen output pathPlace handset across inputterminals - No audio inputPlace 8 Ohm speaker acrossoutput terminals - No audiooutputCheck cabling andcross-connectionsCheck cabling andcross-connectionsVALCOM LIMITED WARRANTYValcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and servicefor a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair orrefund of any such defective device within the warranty period, provided that:1. inspection by Valcom, Inc. indicates the validity of the claim;2. the defect is not the result of damage, misuse or negligence after the original shipment;3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a servicecharge plus parts and labor will be applied to units defaced or physically damaged);4. freight charges for the return of products to Valcom are prepaid;5. all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (major repairs will besubject to additional charges for parts and labor).This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. beliable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connectionwith the purchase, operation or use of the product.This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, thecarrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with theF.O.B. point.HeadquartersValcom, Inc:5614 Hollins RoadRoanoke VA 24019-5056Phone: (540) 563-2000Fax: (540) 362-9800

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