Trouble ShootingThe start of the appliance does not work or it stops during operation.First try to find a solution to the problem, If not, contact the service centre.Description Reason SolutionRestart after the door is closedCheck if the clothes is stuckDoor is not closed properlyDoor can’t beopenedWasher's safetyprotection design is workingDisconnect the power, restartthe productWater leakage The connection between inletpipe or outlet hose is not tightCheck and fasten water pipesCheck outlet hoseClean and wipe the detergentboxAbnormal noiseCheck if the fixing (bolts) havebeen removedCheck it’s installed on a solidand level floorIndicator or displaydoes not lightElectrical power cord maynot beplugged in orconnection may be loose.Make sure plug fits tightly inwall outlet.Check the powerplug is connected correct.Washing machinecannot start upDetergent residuesin the boxDetergent is dampenedor agglomeratedMAINTENANCESshows other alarm codes again, contact the service.After the check, activate the appliance. If the problem occurs or the displayNote!Description Reason SolutionCheck if the water pressure istoo lowStraighten the water pipeCheck if the inlet valve filter is blockedCheck if the drain hose is blockedWater injectingproblem whilewashingOvertime water drainingPlease try again first, call upservice line if there are stilltroublesOthersWater overflow Stop using the washing machineand call the service center for repairRestart after the door is closedCheck if the clothes is stuckDoor is not closed properly27