TOSHIBA Telecommunication Systems DivisionVoice AssistantSystem Administrator Guide®October 2008

voice assistant

Product Overview

What's New in Voice Assistant Version 4

Installing Voice Assistant

Voice Assistant

Database Assistant

Command File Interface

Toshiba STRATA CIX System Administrator Manual

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how to use this guide

IPT2000-series Telephones

Fixed Buttons

Liquid Crystal Display

SoftIPT

SoftIPT Icons

DKT3000-series Telephones

DKT2000-series Telephones

Flexible Buttons

Important - Read First

Which Outgoing/Incoming Call Features Do I Have

Making a Call

Answering a Call

Message Waiting

Turning On/Off MW LED on Another Extension

Call Transfer

Conference Calls

Adding Voice Mail to a Conference

Conference Split/Join/Drop

Hold

Volume Control

Basic SoftIPT Functions

Switching a Call to Your Headset

Labeling Feature Buttons

Using Your LCD

Soft Keys

Soft Key Example

Advisory Messages

Account Code Calls

Voluntary Account Codes (Verified/Non-Verified)

Alarm Clock

Automatic Busy Redial

Automatic Callback

Background Music

Call Forward

Station Call Forward Categories

Station Call Forward Procedures

Call Forward Examples

Call History

Call Pickup

Screen Call

Call Waiting

Direct Inward System Access (DISA)

Distinctive Ringing

Do Not Disturb

Setting DND for Another Extension

Door Phone(s)

Echo Cancellation

Emergency Ringdown

Off-hook Call Announce

Override Calls

Executive Override

Class of Service Override

Answering a

Privacy

Speed Dial

Accessing System SD and Personal SD Directories

Advanced Speed Dial Operation

Tone/Pulse Dialing

Voice Mail Call Monitor

Voice Mail - Direct Transfer

Voice Mail Soft Keys

Call Recording

Other Voice Mail Features

Buttons

Idle Display

Left and Right Tab Soft Keys

Directory and Speed Dial Listings

System Speed Dial and Personal Speed Dial

Storing Personal Speed Dial Names

Web Access

Direct Station Selection

Internal Directory and External Directory

Programming Feature Buttons

User Programming Mode

Setting/Changing a Flexible Button's Function

One Touch Buttons

To Use a One Touch Button

Feature Codes

LED Indicator Details

Buttons and LEDs

DSS Console

Calling a Station

Call Transfer with Camp-on

Paging

Flexible Directory Numbering

Delayed Ringing

button labels

featureflex interactions

STRATA CIX

hot dialing

to retrieve a parked call

flexible button codes

Conference Add/Split/Join/Drop

advanced operation

Info Manager

Stocks

Weather

News

Calendar

Cycle

Record Sheet Overview

Telephone Button Overview

Telephone Button Commands

Button Programming Examples

Program 204

Button Programming Procedure

Series Programs

hold key

System Initialize

Display Version

Set Time and Date

ISDN Trace Location

All ISDN Trunk Trace

System Admin Log

Format/Unmount SmartMedia

MAC Address (System Serial Number)

Program Update

Regional Selection

IP Configuration

Common Error Code Table

System Programming Error Codes

Station Programming Error Codes

Trunk Programming Error Codes

Attendant Position Programming Error Codes

Service Programming Error Codes

Networking Programming Error Codes

Equipment Programming Error Codes

My Phone Manager Server PC Hardware/Software Requirements

Installation

Step 2: Log In as Administrator

Run My Phone Manager

My Phone Manager Main Screen

Voice Mail Settings

Super1 Options

Set up FeatureFlex

Step 3: License Requirement

Step 4: Program Strata CIX for Adaptability

Access FeatureFlex

Add FeatureFlex Application to Phone

Edit FeatureFlex Application

Remove FeatureFlex Application

Customizing Feature Applications

Call Monitor

Return Call

One Number Access

Hot Desk

Simultaneous Ring

FeatureFlex Application Interactions

PC Software Requirements

Step 1B: Install Info Manager Software

Step 2: Create/Edit Databases

Add/Edit Company

Configure Calendar Properties

Stock Quote

Configure Settings

Configure Company News

Call Distribution

Login/Logout

UCD Group Setup

Capacity

Interaction with Other Features

Intercept

Alarm Notification Setup and Programming

Strata CIX Network eMonitor

Prior to Installation

Step 4: Install CIX Network eMonitor on PC

Step 5: Log In as Administrator

Step 8: Set up vbAlarm Notification

Step 9: Monitor Alarms

Step 10: View and Maintain Alarms

Step 11: Email Notification

Feature Initialization

TM Output Statistics

Measurement Categories and Items

Traffic Measurement Reports

Traffic Intensity Calculation

ISDN Trunk Traffic Intensity

Hourly Traffic Reports (Program 921)

I/O Device Setup

eManager Data Download

DESI Label Printer Software

Input Power

U MAS Physical Specifications

Four Post Rack Mount (Recommended)

Assemble the MAS

Fax Modem Board Installation

U MAS Release 3

Hardware Specifications

R3 MAS Installation Instructions

Toshiba STRATA CIX System Administrator Manual

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Contents voice assistant Table Of Contents Product Overview What's New in Voice Assistant Version 4 Installing Voice Assistant Voice Assistant Database Assistant Command File Interface	TOSHIBA Telecommunication Systems DivisionVoice AssistantSystem Administrator Guide®October 2008 Next / 34